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Service bulletin 18NA259

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10212552
Published by NHTSA2022-05-31
Manufacturer's number18NA259
Manufacturer's date2021-12-21
NHTSA componentELECTRICAL SYSTEM:IGNITION

NHTSA's summary

This service bulletin provides repair information to correct a customer concern of passive entry and passive starting functions are always inoperative on one, or both, of the RKE Fobs, possible various DIC messages.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Ignition

Vehicles listed
BUICK ENCLAVE2018, 2019
BUICK ENCORE2018, 2019
BUICK LACROSSE2018, 2019
BUICK REGAL2018, 2019
CADILLAC ATS2018, 2019
CADILLAC CT62016, 2017, 2018, 2019
CADILLAC CTS2018, 2019
CADILLAC ESCALADE2019
CADILLAC ESCALADE ESV2019
CADILLAC XT42019
CADILLAC XT52017
CADILLAC XT52019
CADILLAC XTS2018, 2019
CHEVROLET BOLT EV2019
CHEVROLET CAMARO2019
CHEVROLET CRUZE2018, 2019
CHEVROLET EQUINOX2018, 2019
CHEVROLET MALIBU2018, 2019
CHEVROLET SILVERADO 15002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2018, 2019
CHEVROLET TAHOE2018, 2019
CHEVROLET TRAVERSE2018, 2019
CHEVROLET TRAX2018, 2019
CHEVROLET VOLT2019
GMC ACADIA2019
GMC SIERRA 15002019 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIC5650K2023-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
22-NA-1072022-08-03. Service bulletin. This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at Ignition On with DTC C056D Set.
21NA2552021-12-27. Service bulletin. This service bulletin provides repair information to correct a customer concern of an Engine Misfire, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300 Set.
PIP5657D2021-09-13. Service bulletin. This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the spark plug.
21NA1472021-08-09. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
PIT5390B2018-05-21. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver’s door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time. As long as the driver’s door remains open the alarm will not turn back on and the new transmitters can be programmed.
140089004D2018-04-23. Service bulletin. The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob.
PIT5233D2018-02-21. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5444C2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
PI1520C2017-07-18. Service bulletin. This preliminary informational bulletin provides information regarding the need to relearn the auto/start and stop feature on vehicles equipped after a repair has been completed on the vehicle.