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Service bulletin 2018010007

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10135514
Published by NHTSA2018-05-07
Manufacturer's number2018010007
Manufacturer's date2018-02-16
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Update HERMES control unit software

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
MERCEDES BENZ SLK2502017
MERCEDES-BENZ AMG CLA452017 to 2018
MERCEDES-BENZ AMG GLA452017 to 2018
MERCEDES-BENZ AMG GT2017, 2018
MERCEDES-BENZ AMG GT S2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ B 250E2017
MERCEDES-BENZ C 3002017 to 2018
MERCEDES-BENZ CLA 2502018
MERCEDES-BENZ CLA2502017
MERCEDES-BENZ E 3002018
MERCEDES-BENZ E 4002018
MERCEDES-BENZ E3002017
MERCEDES-BENZ E4002017
MERCEDES-BENZ GLA 2502017 to 2018
MERCEDES-BENZ GLC2017
MERCEDES-BENZ GLC 3002018
MERCEDES-BENZ GLC3002017
MERCEDES-BENZ GLE2017 to 2018
MERCEDES-BENZ GLE 4002017
MERCEDES-BENZ GLE 550 E2018
MERCEDES-BENZ GLE550E2017
MERCEDES-BENZ S 5502018
MERCEDES-BENZ S5502017
MERCEDES-BENZ S632017 to 2018
MERCEDES-BENZ SL632017
MERCEDES-BENZ SLK 3502017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V0580002021-02-05. ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION
18V7240002018-10-15. AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NCU-HU SW Update2023-09-01. Service bulletin. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customer’s vehicle. The OTA may be validated as successful on the customer’s Mercedes Me connect app under “Over-the-Air Vehicle Updates” as “Update for the communication module”. If the OTA is successful it will show a green “installed” and date of installation in the Over-the-Air update section.
SC-20190200022019-04-22. Service bulletin. Update engine electronics (ME-SFI) control unit software
LI83 30-P-0690742019-04-15. Service bulletin. No difference between blower setting 5 and 6 on air conditioning system
LI82.85-P-0616132018-05-07. Service bulletin. Facebook app cannot be opened
LI82.70-P-0612372018-05-07. Service bulletin. Nokia Lumia mobile phone: Individual names/contacts are not displayed or wrong names are shown during phone call