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NHTSA recall 18V724000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number18V724000
Manufacturer's number2018100008
ManufacturerMercedes-Benz USA, LLC.
Reported2018-10-15
Owners notified2018-11-02
ComponentAIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE
Units potentially affected2
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2020 quarter 1
Filed with NHTSA2020-04-19
Vehicles in the campaign2
Reported remedied2 (100%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz AMG GT Cabrio and AMG GT-C Cabrio vehicles. Due to a software incompatibility, in the event of a low speed crash, both stages of the frontal air bags may deploy instead of only the first-stage deploying as intended.

What can happen

If the air bags do not deploy as intended, it can increase the risk of injury.

The remedy

MBUSA will notify owners, and dealers will update the air bag control unit software, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100008.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2018 MERCEDES-BENZ AMG GTBuilt 2017-04-04 to 2017-06-30.
2018 MERCEDES-BENZ AMG GT CBuilt 2017-04-04 to 2017-06-30. Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
NCU-HU SW Update2023-09-01. Service bulletin. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customer’s vehicle. The OTA may be validated as successful on the customer’s Mercedes Me connect app under “Over-the-Air Vehicle Updates” as “Update for the communication module”. If the OTA is successful it will show a green “installed” and date of installation in the Over-the-Air update section.
SC-20190200022019-04-22. Service bulletin. Update engine electronics (ME-SFI) control unit software
LI83 30-P-0690742019-04-15. Service bulletin. No difference between blower setting 5 and 6 on air conditioning system
LI82.85-P-0616132018-05-07. Service bulletin. Facebook app cannot be opened
LI82.70-P-0612372018-05-07. Service bulletin. Nokia Lumia mobile phone: Individual names/contacts are not displayed or wrong names are shown during phone call
20180100072018-05-07. Service bulletin. Update HERMES control unit software

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially