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Service bulletin 16NA338

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10135274
Published by NHTSA2018-05-07
Manufacturer's number16NA338
Manufacturer's date2016-10-07
NHTSA componentPOWER TRAIN

NHTSA's summary

This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCLAVE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK ENCORE2013, 2014, 2015, 2016, 2017
BUICK ENVISION2016, 2017
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK LUCERNE2010, 2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK VERANO2012
BUICK VERANO2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC DTS2010, 2011
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ESCALADE ESV2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC ESCALADE EXT2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2011
CADILLAC STS2012
CADILLAC XT52017
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET AVALANCHE2011, 2012, 2013
CHEVROLET AVEO2011
CHEVROLET BOLT EV2017
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPTIVA2012 to 2015
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2010
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET CORVETTE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EXPRESS2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET HHR2010, 2011
CHEVROLET IMPALA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET MALIBU2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET N300 MAX2017
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TAHOE2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAVERSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC ACADIA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC CANYON2010, 2011, 2012
GMC CANYON2015, 2016, 2017
GMC SAVANA2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC SIERRA2017
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC YUKON2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC YUKON DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017
HUMMER H32010
PONTIAC G62010
SATURN OUTLOOK2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V2890002026-05-07. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
20200202020-01-23. Powertrain
20V0380002020-01-23. POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20163412016-06-30. Powertrain
15V2450002015-04-24. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
14V8190002014-12-24. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
20145892014-12-22. Powertrain
20142542014-06-27. Powertrain
14V3740002014-06-27. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIP5966A2025-03-02. Service bulletin. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
PIP5966A2025-03-02. Service bulletin. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
16-NA-0192025-02-19. Service bulletin. This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
PIP5175F2025-02-10. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIC6454A2025-01-20. Service bulletin. This Preliminary Information communicates additional information to the customer on the "No Lift Shift" feature found on all Manual Transmission equipped Camaros.
08-07-30-035I2024-12-19. Service bulletin. This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
PIP60142024-12-05. Service bulletin. This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sure unit is not suspect of a snap ring concern prior to installation.
23-NA-0212024-12-04. Service bulletin. This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.