NHTSA recall 20V038000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V038000 |
| Manufacturer's number | N192279370 |
| Manufacturer | General Motors LLC |
| Reported | 2020-01-23 |
| Owners notified | 2020-05-01 |
| Component | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT |
| Units potentially affected | 2866 |
| Report | Annual report 3, for 2024 quarter 2 to 2025 quarter 1 |
|---|---|
| Filed with NHTSA | 2025-04-16 |
| Vehicles in the campaign | 2866 |
| Reported remedied | 2576 (89%) |
| Reported unreachable | 11 |
| Reported removed | 7 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain 2014-2015 Cadillac CTS-V Sport vehicles equipped with 3.6L Twin Turbo V6 engines. The roll pins in the rear-axle differential may fracture.
What can happen
If the roll pins fracture while the vehicle is in motion, the rear wheels may lock up and the driver can lose control of the vehicle, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will repair or replace the rear axle differential, free of charge. The recall began May 1, 2020. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N192279370.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2014 CADILLAC CTS-V | Listed as a series or trim of this model. |
|---|---|
| 2015 CADILLAC CTS-V | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 10-04-20-001F | 2017-08-15. Service bulletin. This technical bulletin provides a procedure to replace the rear differential fluid if the rear axle has a clunk or chatter noise on turns. |
|---|---|
| PIC-4986 | 2016-08-16. Service bulletin. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. A CUSTOMER MAY COMMENT THAT THEY FEEL A STEERING BIND CONDITION WHEN THE CAR IS IN REVERSE, OR DRIVING FORWARD AND THE STEERING WHEEL IS TURNED AT OR NEAR THE FULL-LOCK POSITION. |
| PI-1336 | 2015-03-27. Service bulletin. CADILLAC: FROM REAR DIFFERENTIAL, THERE IS LEAKING, ON SOME VEHICLES, DUE TO PINION SEAL JOURNAL HAVING LEAD ON IT, WHICH NEEDS REPLACING. MODEL 2013-14 ATS, CTS SEDAN. *PE |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.