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Service bulletin MC63932068

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10135004
Published by NHTSA2018-04-23
Manufacturer's numberMC63932068
Manufacturer's date2018-02-01
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

During a software update of the instrument cluster as of I level 17-11-502 (ISTA version 4.09.3x) a programming abort occurs.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster, Software

Vehicles listed
BMW R 1200 GS2005, 2006, 2007, 2008, 2009, 2010, 2011
BMW R 1200 GS2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
MC6201172021-08-23. Service bulletin. Service distance cannot be set in miles in ISTA for TFT-type instrument clusters
B6507092020-08-31. Service bulletin. NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
MC61922476012018-12-10. Service bulletin. Shift assist does not function after performing SIB 23 001 15 (017) DME software upgrade. This is due to a progrm fault in ISTA/p version 3.56.0.
MC62571524_032018-12-10. Service bulletin. During programming ith ISTA/P software version3.58.2.001. a programming abort occurred. Afterwards the vehicle is inoperative and can no longer be started. Repeated programming is not possible with this tversion. Software bug.
6520132018-11-13. Service bulletin. Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
6516142018-11-13. Service bulletin. Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID Affected Central Information Displays were manufactured from 02/01/2013 to 06/09/2014. The manufacturing date is included in the serial number printed on the parts label on the CID. IMPORTANT: The manufacturing date is written in the following way: dd mm yy Example: The manufacturing date of August 15, 2013 is printed on the label in the following way: 15 08 13
8402142018-11-13. Service bulletin. ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
B6207152018-11-13. Service bulletin. Instrument Cluster display is partially blank. The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.
MC61326052018-11-13. Service bulletin. After activation of th ealarm system, the turn signals remain on for 1 minute. Previously they turned off automatically. Software malfunction.
MC639320682018-05-14. Service bulletin. The software for the TFT instrument cluster with I level 17-11-501 does not correspond to internal quality guidelines.