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Service bulletin 12-207-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10131639
Published by NHTSA2018-04-02
Manufacturer's number12-207-16
Manufacturer's date2016-09-20
NHTSA componentVISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
SUBARU CROSSTREK2016, 2017
SUBARU IMPREZA2012, 2013, 2014, 2015, 2016, 2017
SUBARU WRX2015, 2016, 2017
SUBARU WRX STI2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
SUBARU XV CROSSTREK2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20171082017-03-02. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
Subarunet Announcement2025-04-01. Other. Update safety recall: WRG-22 Impreza headlamp non -compliance final phase mailing to owners.
1215513R2023-05-08. Service bulletin. ?Reed-Type? Wind Sound from Front Windshield Molding
1516713R2023-04-24. Service bulletin. Loose Windshield-Mounted Rear-View Mirror
12161142023-04-24. Service bulletin. Loose or Missing Fog Lamp Covers
215513R2023-03-13. Service bulletin. ?Reed-Type? Wind Sound from Front Windshield Molding
2144132023-03-13. Service bulletin. Front Door Glass Does Not Close Properly
0781142023-03-13. Service bulletin. Revised Rear Combination Lamp to Prevent Condensation
07-184-20R2021-03-04. Service bulletin. This bulletin announces a design change made to the power window main switches.
15-210-172021-02-18. Service bulletin. This bulletin provides a service procedure for replacement of the A/C compressor clutch stator.
07-152-19R2020-02-05. Service bulletin. This bulletin announces availability of new power window switch assemblies.