Service bulletin 713-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10128809
Published by NHTSA	2018-02-12
Manufacturer's number	713-14
Manufacturer's date	2014-07-13
NHTSA component	ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

NHTSA's summary

713-14 Symptom Diagnostics - Combustion Gas in Coolant

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Fuel system

Vehicles listed
FCCC FCCC
FCCC MBC	2014 to 2015
FCCC MC	2011 to 2012
FCCC MC	2015
FCCC MCL	2005 to 2012
FCCC MT45	2011 to 2012
FCCC MT45	2014 to 2015
FCCC MT45G	2014 to 2015
FCCC MT55	2011 to 2012
FCCC MT55	2014 to 2015
FCCC MT55G	2014 to 2015
FCCC S2	2010 to 2012
FCCC S2	2016 to 2018
FCCC S2 106 CH	2011 to 2013
FCCC S2C 106CAB	2011 to 2013
FCCC S2C 106CAB	2015
FCCC S2C 106CAB	2018
FCCC S2G	2013 to 2016
FCCC S2G	2018
FCCC SPORT M2106	2015
FCCC XBP	2007 to 2017
FCCC XBR	2011 to 2018
FCCC XBS	2011 to 2016
FCCC XCL	2011 to 2018
FCCC XCM	2007 to 2018
FCCC XCP	2007 to 2017
FCCC XCR	2010 to 2018
FCCC XCS	2011 to 2016
FCCC redundant CUSTOM CHASSIS	2008 to 2009
FCCC redundant CUSTOM CHASSIS S2	2010
FCCC redundant CUSTOM CHASSIS XB	2010 to 2013
FCCC redundant CUSTOM CHASSIS XC	2010 to 2013
FCCC redundant CUSTOM CHASSIS XCM	2018
FCCC redundant CUSTOM CHASSIS XCP	2018
FCCC redundant S2G	2014 to 2018
FREIGHTLINER 1085D	2009 to 2018
FREIGHTLINER 108SD	2000
FREIGHTLINER 108SD	2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008
FREIGHTLINER 108SD	2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER 1145D	2000 to 2003
FREIGHTLINER 1145D	2007 to 2018
FREIGHTLINER 114SD	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER 122SD	2007 to 2018
FREIGHTLINER ARGOSY	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
FREIGHTLINER ARGOSY GLIDER	2015 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER ARGOSY RHD	2008 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER B2 BUS CHASSIS	2012
FREIGHTLINER BUSINESS CLASS M2	2008 to 2017
FREIGHTLINER BUSINESS CLASS M2 106V	2005 to 2009
FREIGHTLINER BUSINESS CLASS M2 106V	2011
FREIGHTLINER CASCADIA	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER CENTURY	2005 to 2013
FREIGHTLINER CENTURY CLASS	2002 to 2017
FREIGHTLINER CLASSIC XL	2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER COLUMBIA	2002, 2003
FREIGHTLINER COLUMBIA	2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER COLUMBIA GLIDER	2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER CONDOR	2001, 2002, 2003, 2004, 2005, 2006, 2007
FREIGHTLINER CORONADO	2002, 2003
FREIGHTLINER CORONADO	2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
FREIGHTLINER CORONADO GLIDER	2016 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER FLD	2004 to 2011
FREIGHTLINER FLD CLASSIC	2008
FREIGHTLINER M2	2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
FREIGHTLINER M2 BUSINESS CLASS	2018
FREIGHTLINER MT45	2007 to 2014
FREIGHTLINER MT45G	2011 to 2014
FREIGHTLINER MT45G	2018
FREIGHTLINER MT55	2008 to 2014
FREIGHTLINER MT55	2016
FREIGHTLINER MT55G	2011 to 2014
FREIGHTLINER MT55G	2018
FREIGHTLINER SPRINTER 2500	2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER SPRINTER 3500	2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER WESTERN STAR	2011 to 2012
FREIGHTLINER X-LINE	2008 to 2009
FREIGHTLINER X-LINE	2016
FREIGHTLINER XCS	2010
FREIGHTLINER CUSTOM CHASS XCM	2017
FREIGHTLINER CUSTOM CHASS XCP	2017 to 2018
FREIGHTLINER CUSTOM CHASS XCR	2017
THOMAS BUILT BUSES C2	2010
THOMAS BUILT BUSES CL-960	2000 to 2001
THOMAS BUILT BUSES ER	2009
THOMAS BUILT BUSES FS-65	2006 to 2017
THOMAS BUILT BUSES HDX	2005 to 2012
THOMAS BUILT BUSES HDX	2015
THOMAS BUILT BUSES MINOTOUR	2000 to 2018
THOMAS BUILT BUSES MVP-EF	2003
THOMAS BUILT BUSES MVP-EF	2006 to 2012
THOMAS BUILT BUSES MVP-ER	2009
THOMAS BUILT BUSES SAF-T-LINER C2	2001 to 2019
THOMAS BUILT BUSES SAF-T-LINER EF	2000
THOMAS BUILT BUSES SAF-T-LINER EF	2006 to 2015
THOMAS BUILT BUSES SAF-T-LINER EFX	2001 to 2018
THOMAS BUILT BUSES SAF-T-LINER ER	2000 to 2013
THOMAS BUILT BUSES SAF-T-LINER FS65	2000 to 2015
THOMAS BUILT BUSES SAF-T-LINER HDX	2001 to 2018
THOMAS BUILT BUSES SAF-T-LINER MVP-EF	2000 to 2013
THOMAS BUILT BUSES SAF-T-LINER MVP-ER	2000 to 2017
THOMAS BUILT BUSES TL-960	2000 to 2013
THOMAS BUILT BUSES VISTA	1998 to 1999
THOMAS BUILT BUSES VISTA	2001 to 2013
WESTERN STAR 4700	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 4800	2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
WESTERN STAR 4900
WESTERN STAR 4900	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 4900 SA	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 4900EX	2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 5700	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 5900	2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
WESTERN STAR 6900
WESTERN STAR 6900	2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR CONSTELLATION	2009 to 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2021271	2021-05-07. Fuel System
21V326000	2021-05-07. FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
2018469	2018-08-31. Fuel System
18V581000	2018-08-30. ENGINE AND ENGINE COOLING:ENGINE:DIESEL
17V450000	2017-07-19. FUEL SYSTEM, DIESEL
2017358	2017-07-18. Fuel System
2016441	2016-09-09. Fuel System
16V416000	2016-06-09. ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2016285	2016-06-06. Engine
15V816000	2015-12-07. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
Exhaust System	2026-09-04. Warranty extension. Mercedes-Benz AG (“MBAG”), the manufacturer of Freightliner Sprinter vehicles, has determined that on certain MY17-18 Freightliner Sprinter vehicles, the diesel particulate filter may crack due to an insufficient weld. MBAG also determined that specific environmental influences in the form of corrosion could have a negative effect on the long-term durability of the diesel particulate filter. This can lead to stresses within the exhaust system which could cause the diesel particulate filter to crack. In addition, in individual cases, it is possible that during repairs to the exhaust system that were unrelated to a defect of the diesel particulate filter, the exhaust system was not replaced in accordance with the MBAG specifications. Specifically, the issue might have arisen where it was necessary for the workshop to replace the exhaust system (including the diesel particulate filter) but that the replacement system was not fitted according to MBAG specifications. This could lead to stresses within the exhaust system which may also cause the diesel particulate filter to crack. In both cases, a fault code is stored in the engine control unit software and the engine diagnostics warning lamp (MIL) is activated. The driver would become aware of the issue due to noise from the exhaust system.
PB-47-900-WST	2026-07-06. Service bulletin. Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
LI49.10-N-080528	2026-07-02. Service bulletin. OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC00, 15E100, 155700, 162500. Additional events codes may include: 134300, 102200, 163400, 16CE00. In many cases, multiple unrelated faults are stored due to electrical disruption from wiring damage rather than indivi-dual component failure. Cause The DPF filter is cracked, broken, or leaking, allowing hot exhaust gas to escape from the exhaust system. Depending on the location of the break or leak, hot exhaust gas may be directed toward the main wiring harness and/ or the SCR (Selective Catalytic Reduction) dosing valve assembly. This heat exposure can result in: • Internal melting of wiring insulation within the harness • Short to ground conditions and loss of communication between control units • Damage to the dosing valve and/or heated AdBlue line Damage to the wiring harness may not be visible externally, as the outer tape can remain intact while the internal wires are melted and fused together. Remedy Inspect the DPF assembly for cracks, separation, or leakage. Do not proceed with further diagnosis or component replacement until the exhaust leak source has been identified and confirmed. If any damage is found, replace the DPF filter assembly. Based on the location of the failure, inspect all components in the path of the exhaust leak, including the dosing valve assembly and main wiring harness. The wiring harness must be opened in any area exposed to the exhaust leak to visually inspect the individual wires. External inspection alone is not sufficient to determine harness condition. Repair or replace any damaged wiring in accordance with approved repair procedures. Replace any dosing system components that show signs of heat damage. Failure to identify and repair all heat-affected components will result in repeat faults or no-start conditions.
LI4910-N-060969	2026-05-02. Service bulletin. Complaint Rattling noise from underneath the vehicle. Cause One or more of the following conditions may be present: 1. The exhaust bracket from the DPF to the transmission is cracked or broken. • See Pic. 1 for an example of a broken bracket. 2. Transmission bell housing cracked or broken at the exhaust mounting area. • See Pic. 2 for an example of bell housing damage. 3. Exhaust bracket from DPF to engine (cylinder crankcase) cracked or broken. • See EPC OM651 #217 for bracket location. 4. Diesel Particulate Filter (DPF) pipe cracked at a weld joint. • Cracking may be present at bracket welds or along the DPF housing seams. • This can cause rattling noises and secondary exhaust bracket stress. • Perform a visual inspection of the DPF pipe and weld joints. Remedy Inspect all related components and repair or replace as required. Inspection and Repair 1. Inspect the exhaust bracket from the DPF to the transmission. • Check the bracket for cracks or complete separation. • See Pic. 1 for a failed example. • See EPC OM651 #550 and Pic. 3 for bracket location. • If damaged, replace the bracket. • See Pic. 4, Pic. 5, and Pic. 6 for the updated bracket design and identification. 2. Inspect the transmission bell housing. • Inspect the bell housing at the exhaust mounting point for cracks or structural damage. • See Pic. 2 for an example of bell housing damage. • Replace the transmission if damage is confirmed. 3. Inspect the exhaust bracket from the DPF to the engine (cylinder crankcase). • Inspect the bracket for cracks or broken mounting points. • See EPC OM651 #217 for bracket location. • Replace the bracket if damaged. 4. Inspect the DPF pipe. • Inspect the DPF for cracks at weld joints, especially near mounting points. • If cracking is found, replace per current aftertreatment guidelines. Correct positioning and tightening of the exhaust system are critical to prevent repeat failures. Positioning the Exhaust System 1. Position and align the exhaust system before tightening. • Support and fit the exhaust system in its installed position. • Push the exhaust system forward. • Install the DPF‑to‑transmission bracket and lightly tighten the mounting bolt. • Install the engine mount and V‑mount bolts by hand, approximately two turns. • See “Positioning of the exhaust system” image. Tightening Sequence 1. Tighten the exhaust system in the correct sequence. • Tighten engine mounting bolts to 25 Nm. • Tighten V‑mount bolts to 25 Nm. • Tighten exhaust bracket bolts to 15 Nm. • See “Tightening sequence of the exhaust system” image. 2. Verify mounting bolt locations. • Confirm correct mounting screw positions at the transmission bracket. • See Pic. 7 and Pic. 8 for mounting screw locations.
LI49-20-N-080376	2026-04-02. Service bulletin. The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality out of specification. The vehicle may enter reduced performance mode. One or more of the following fault codes related to the AdBlue tank may be stored: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Background AdBlue must meet ISO 22241 quality requirements. ISO 22241 urea content limits for AdBlue are 31.8 percent to 33.2 percent by mass. AdBlue begins to crystallize and freeze at approximately 12 degrees F. Freeze-thaw does not degrade the product when uncontaminated, and the bulk concentration returns to normal after complete thaw and mixing. Cause In cold soak conditions and during freeze thaw exposure, the tank contents may not be uniform at the time of sampling or system checks. During freezing and partial thaw, ice formation can temporarily create concentration gradients in the tank. As a result, urea percent readings can vary based on sample location and the state of thaw and mixing, which can produce apparent out of range readings even though the bulk fluid returns to normal after mixing. Remedy Testing Do not use a single urea percent reading taken from frozen, partially frozen, or not fully mixed AdBlue to make a repair or responsibility decision. Confirm full thaw and ensure tank contents are mixed before sampling. 1. Confirm full thaw - Confirm the AdBlue tank and associated components are fully thawed before sampling. - Do not sample slushy or partially frozen fluid. 2. Mix tank contents - Perform a road drive intended to mix the tank contents before sampling. - Idle time alone is not a reliable substitute for mixing. 3. Sample and measure - Take the sample and measure with the MB refractometer per the MB tool instructions. - Record the urea percent value. 4. Interpret the result against ISO 22241 limits - Within specification is 31.8 percent to 33.2 percent urea by mass. 5. Repeat if out of specification - If out of specification, repeat after an additional mixing drive to reduce sampling variation. - If still out of specification after full thaw, mixing, and repeat measurement, treat as a true out of specification result and proceed with further diagnosis per applicable MB guidance. Acceptance criteria AdBlue is within the ISO 22241 specification when the urea percent is between 31.8 percent and 33.2 percent by mass. Values outside this range are out of specification and require further diagnosis after completing the full thaw and mi-xing procedure above. Cross reference For vehicles with fault codes P206B31, P203B31, or P300494, refer to LI49.20-N-078838 for the detailed diagnostic and repair procedure. If a SCR or AdBlue warning reset is required after correction, refer to LI49.20-N-075995. Complete the diagnostic and corrective steps first. Perform the warning reset only after the underlying fault condition has been corrected. Warranty information and claim handling
LI4920N075995	2026-03-03. Service bulletin. Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the AdBlue® (SCR) control unit. Cause The procedure for resetting the SCR/AdBlue® warning message with XENTRY Diagnosis has not been carried out. Information: Before resetting the SCR/AdBlue® warning message for SCR Generation 4, the AdBlue® system must be in proper working condition and tested.
LI14.20-N-073867	2026-02-03. Service bulletin. EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
FleetCom_SS 3163-FTL	2025-12-06. Other. Fleet Communications for Power Steering Reservoir Fill Cap Venting
LI14.20-N-073867	2025-06-03. Service bulletin. Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
LI14.20-N-073867	2025-05-02. Service bulletin. EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. NOTE: This LI supersedes LI14.20-N-073813, which is no longer valid. Cause Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the de- sired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.