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Service bulletin GCUS-3-775

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10125995
Published by NHTSA2017-12-22
Manufacturer's numberGCUS-3-775
Manufacturer's date2016-12-05
NHTSA componentSTRUCTURE; EQUIPMENT:OTHER:LABELS

NHTSA's summary

16097 Customer Satisfaction. Some vehicles had TRAILER WIRING, DUAL 4-pin/7-pin SEALED CONNECTOR, listed on the window Label. GM charged for but did not ?loose ship? the connector when it left the assembly plant. Customers with this condition may contact their local GM dealer to communicate their VIN, and the dealer will arrange to provide a dual 4-pin/7-pin sealed connector for them to pick up at no charge. Dealers are to place the part in the glove box for inventory vehicles. Dealers are to tighten the transmission mount fastener to specification.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories, Labels and manuals

Vehicles listed
CHEVROLET EXPRESS2017
GMC SAVANA2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V4280002019-06-11. EQUIPMENT
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
19-NA-2552025-04-10. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-2442025-02-12. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
19-NA-2552024-11-15. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
22-NA-2442024-11-13. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
22-NA-2442024-05-30. Warranty extension. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.