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Service bulletin PIC6315

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10125115
Published by NHTSA2017-12-14
Manufacturer's numberPIC6315
Manufacturer's date2017-11-14
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
BUICK ENCLAVE2018
BUICK ENCORE2017, 2018
BUICK ENVISION2017, 2018
BUICK LACROSSE2017, 2018
CADILLAC ATS2017
CADILLAC CT6 PLUG-IN HYBRID2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2017
CADILLAC ESCALADE2017, 2018
CADILLAC ESCALADE ESV2017
CADILLAC XT52017, 2018
CADILLAC XTS2017
CHEVROLET CAMARO2016, 2017, 2018
CHEVROLET COLORADO2017, 2018
CHEVROLET CORVETTE2017, 2018
CHEVROLET CRUZE2017, 2018
CHEVROLET EQUINOX2018
CHEVROLET IMPALA2017, 2018
CHEVROLET MALIBU2017, 2018
CHEVROLET SILVERADO 15002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2017, 2018
CHEVROLET TAHOE2017, 2018
CHEVROLET TRAVERSE2018
CHEVROLET VOLT2017, 2018
GMC ACADIA2017, 2018
GMC CANYON2017, 2018
GMC SIERRA 15002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20214072021-07-01. Electrical
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
19V6420002019-09-06. ENGINE; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
20193252019-06-28. Electrical
20192042019-04-26. Electrical
17V4040002017-06-27. EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
16V5160002016-07-07. EQUIPMENT:OTHER:LABELS
16V0840002016-02-11. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
22-NA-0072025-11-15. Service bulletin. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
23-NA-1652025-04-15. Service bulletin. This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.