Service bulletin SSM 46862
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10125080 |
| Published by NHTSA | 2017-12-14 |
| Manufacturer's number | SSM 46862 |
| Manufacturer's date | 2017-10-06 |
| NHTSA component | BACK OVER PREVENTION: CAMERA SYSTEM |
NHTSA's summary
Some owners of 2013-2018 Escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. This is due to the convex camera lens to provide as much viewing angle as possible. This is a normal vehicle characteristic and no repairs or adjustments should be attempted to correct this condition.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Backup camera
| FORD ESCAPE | 2013, 2014, 2015, 2016, 2017, 2018 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V695000 | 2025-10-13. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 46947 | 2018-01-29. Service bulletin. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. |
|---|---|
| TSB 17-2068 | 2017-08-01. Service bulletin. Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display message of Please check your surroundings for safety along with no rear view camera image when in reverse gear. This will occur only at ambient temperatures ranging from -5 Å'C to 5 Å'C (23 Å'F to 41 Å'F). This maybe due to a temperature dependent issue within the APIM crystal oscillator circuitry. Follow the Service Procedure steps to correct the condition. |