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Service bulletin TT 91-13-01

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10124409
Published by NHTSA2017-12-05
Manufacturer's numberTT 91-13-01
Manufacturer's date2014-05-09
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

Tech Tips (Equipped With RNS-510 Radio?Unit Start-Up and Boot-Up Operation): The navigation unit may be slow to respond at times when memory use is high. This may include boot-up time after vehicle start up or times when multiple features are in use. Symptoms may be described as ?Locks Up?, ?Freezes?, or ?No Response?. Switching modes (i.e. broadcast radio to SAT), Rear View Camera or soft-touch keys could be affected. The operation described above is considered a product characteristic.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
VOLKSWAGEN CC2012
VOLKSWAGEN CC2013
VOLKSWAGEN CC2014
VOLKSWAGEN EOS2012, 2013, 2014
VOLKSWAGEN PASSAT2012, 2013, 2014
VOLKSWAGEN TIGUAN2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20140682014-03-05. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
VWP13112024-04-22. Service bulletin. Model Year 2014 Prepaid PDI Time Units
VWM14012024-04-22. Service bulletin. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
9114092024-04-15. Service bulletin. Update Programming RCD-510 Radio (Premium 8)
9114052024-04-15. Service bulletin. Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
9114042024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only)
9114012024-04-15. Service bulletin. UMI Software Update for Various Bluetooth® Concerns
9113232024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only)
9113122024-04-15. Service bulletin. RNS 315 Hardware Failure
9113102024-04-15. Service bulletin. After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit will not operate.
TT9714022024-04-08. Service bulletin. Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)