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Service bulletin 18-086-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121696
Published by NHTSA2017-11-03
Manufacturer's number18-086-16
Manufacturer's date2016-07-20
NHTSA componentENGINE AND ENGINE COOLING; BACK OVER PREVENTION; STRUCTURE; EXTERIOR LIGHTING; ELECTRICAL SYSTEM

NHTSA's summary

Flash: Powertrain Diagnostic and System ImprovementsThis bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following symptom or conditions or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTCs):JC Vehicles equipped with a 2.4L engine (Sales Code ED3 or ED7):· **P0335 - Crankshaft Position Sensor Circuit. · P050B - Cold Start Ignition Timing Performance.· P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible.**· U0140 - Lost Communication With Body Control Module. Attempting to clear the DTC may be unsuccessful.· P0456 - Evap purge system small leak.· 2-1 downshift improvement.· Charging system duty cycle enhancement to improve starting performance in low ambient temperatures.· P219A - Bank 1 Air-Fuel Ratio Imbalance.· Enhanced Automatic Oil Change Indicator (EAOCI) system enhancements that forcethe use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicleduty cycle information used in the EAOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message.· Mode 6 data accuracy enhancement for generic scan tools. JC Vehicles equipped with a 3.6L engine (Sales Code ERB):· **P0335 - Crankshaft Position Sensor Circuit.· P2610 - PCM Internal Engine Off Timer Performance.**· U0140 - Lost Communication With Body Control Module. Attempting to clear theDTC may be unsuccessful.· Enhanced Automatic Oil Change Indicator (EAOCI) system enhancements that forcethe use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicleduty cycle information used in the EAOCI calculation is stored in the PCM and cannot be recovered/transferred when the controll

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Driver assistance, Electrical system, Engine, Lighting, Backup camera

Trouble codes named

P0335, P0456, P050B, P219A, P2299, P2610, U0140

Vehicles listed
CHRYSLER TOWN AND COUNTRY2014
DODGE JOURNEY2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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55111275A2022-09-26. Service bulletin. Sun Sensor Multi zone Auto Climate Control systems. Left and right outlet temperatures do not match when system is in "sync" . Occupants will experience being cold ( winter time), on either passenger or driver side, even though the temperature setting is the same. Root cause: Suspect sun senors ( PN 55111274AA and 55111275AA). THERE WILL BE NO DTC FOR THE SUN SENSOR active or stored. The issue is diagnosed by using an INCANDESCENT (not LED) shop lamp. Shine the shop lamp on the left side of the sensor, then on the right side of the sensor, while monitoring sensor output with STARSCAN. The reading should change from 0 (or near zero) to about 20 to 40. The important thing is that the left and right readings are the same, and that they change when the lamp is shone on it.
CHRYSLER2022-09-15. Service bulletin. The customer may experience the blind spot monitor indicator in either outside mirror maybe flashing or on continuously.
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90025032018-06-11. Service bulletin. Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect