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Service bulletin V911409 2031136

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121613
Published by NHTSA2017-10-31
Manufacturer's numberV911409 2031136
Manufacturer's date2014-10-06
NHTSA componentEQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

Technical Bulletin (Update Programming RCD-510 Radio (Premium 8)): This document informs Programming contained in software level(s) 0007, 0008, 0009, 0010, 0011, 0012, 0013, 0014, 0015, 0016 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2012 (SVM 383F). Programming contained in software level 0006, 0007, 0008 for certain RCD-510 Radio (Premium 8) radios may cause Bluetooth audio quality complaints for model year 2013 (SVM 37DC). The production soluton for this issue was software updates for the 2012 and 2013 model years. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
VOLKSWAGEN BEETLE2012, 2013
VOLKSWAGEN CC2012
VOLKSWAGEN CC2013
VOLKSWAGEN EOS2012, 2013
VOLKSWAGEN GOLF2012, 2013
VOLKSWAGEN GTI2012, 2013
VOLKSWAGEN JETTA2012, 2013
VOLKSWAGEN JETTA SPORTWAGEN2012, 2013
VOLKSWAGEN PASSAT2012, 2013
VOLKSWAGEN TIGUAN2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20140682014-03-05. Accessories
20113312011-09-08. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
VWC12262024-04-22. Service bulletin. Warranty Communication Beetle Convertible Launch
9114092024-04-15. Service bulletin. Update Programming RCD-510 Radio (Premium 8)
9114082024-04-15. Service bulletin. Stationary Vehicle Displayed While in Motion (Premium 8 Radio)
9113122024-04-15. Service bulletin. RNS 315 Hardware Failure
9113102024-04-15. Service bulletin. After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit will not operate.
TT9714022024-04-08. Service bulletin. Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TT9114022024-04-08. Service bulletin. MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)
TT9113062024-04-08. Service bulletin. Equipped with RCD-510 Premium 8 Radio ? Radio Switches to Bluetooth Audio without Input
TT9113042024-04-08. Service bulletin. Radio Navigation Unit Security Label
TT9113032024-04-08. Service bulletin. RNS 510 ? Radio Preset Display