Service bulletin NTB14-053a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10119220
Published by NHTSA	2017-10-15
Manufacturer's number	NTB14-053a
Manufacturer's date	2017-07-10
NHTSA component	STEERING

NHTSA's summary

2014-2017 ALTIMA; HYDRAULIC ELECTRIC POWER STEERING SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised and information on page 10 has been added. No other changes have been made. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
NISSAN ALTIMA	2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
NTB08-097L	2023-10-06. Service bulletin. DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097K	2023-03-07. Service bulletin. DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-023	2021-05-24. Service bulletin. Nissan; Power steering noise heard inside vehicle with windows closed
NTB16-007a	2021-05-24. Service bulletin. 2016 Altima; Vibration felt in center console and broning heard while driving
NTB13106E	2021-05-10. Service bulletin. SERVICE INFORMATION If the configuration of the Audio/Navigation unit has not been completed correctly, some of the symptoms that may occur are: * Intermittent or no back up camera operation * No steering wheel switch response to audio inputs * No volume response from volume knob * Volume very loud or very quiet and adjustment is overly sensitive * Equalizer is adjusted so that Bass control is at maximum all the time * DTC U1000 for AVM C/U could be present If the above symptoms occur: * Confirm the configuration of the Audio/Navigation unit is correct. NOTE: Correct configuration of the appropriate control unit will restore correct operation. Audio/Navigation unit configuration is outlined starting on page 2. See this bulletin for further detail.
NTB16007A	2021-05-10. Service bulletin. IF YOU CONFIRM A vibration is felt in the center console armrest pad, seat base and steering wheel that is accompanied by a droning sound. - Only while driving (does not occur at idle). And - With engine RPM at approximately 1,600 to 1,800. ACTION Remove two rubber "front exhaust tube hangers" shown in Figure 1 that support the rear of the center exhaust tube. IMPORTANT: Vehicles built after the Applied VIN and Date are no longer equipped with exhaust hangers installed in these locations. See this bulletin for further detail.
NTB16023	2021-05-10. Service bulletin. IF YOU CONFIRM A customer concern of while turning the steering wheel or when driving at low speed (straight or turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE: If the audio and/or HVAC systems are turned ON it may be difficult to hear this issue. ACTION Install an Insulator onto the end of the power steering pump motor housing with the Service Procedure starting on the next page. Please see this bulletin for further details.
NTB15060	2021-05-10. Service bulletin. SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
NTB12078A	2021-05-10. Service bulletin. SERVICE INFORMATION When diagnosing possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, it may appear the steering rack is leaking when actually, it?s not. Use this service bulletin to help make a more accurate diagnosis of the steering rack. See this bulletin for further detail.
NTB14053	2021-05-10. Service bulletin. SERVICE INFORMATION As with other Nissan vehicles, the Altima is equipped with Hydraulic Electric Power Steering (H-EPS). This system uses an electric motor to drive a pump rather than relying on a conventional belt-driven pump. Some normal operational sound may be heard from the front of the vehicle generated by the H-EPS when the steering wheel is operated. Comparing the incident vehicle to a "known good vehicle" will help determine if there is louder than normal H-EPS related sound. If diagnosed as having louder than normal H-EPS sound, use this bulletin to assist in locating and repairing the cause. See this bulletin for further detail.