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Service bulletin TSBBOD165

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10116111
Published by NHTSA2017-08-25
Manufacturer's numberTSBBOD165
Manufacturer's date2017-06-14
NHTSA componentSTRUCTURE:BODY:DOOR

NHTSA's summary

TSB: COMBINATION TSB/SERVICE ACTION: POWER SLIDING DOOR (PSD) DRIVE UNIT REPLACEMENT (SA271) - This bulletin provides information about the replacement of the power sliding door (PSD) drive unit on some 2015-2017MY Sedona (YP) vehicles, which were produced between July 21, 2014 and January 12, 2017, and may experience a stick-slip noise generated between the rotor and the friction plate of the PSD motor while the PSD is closing. This issue can also result in the PSD not being fully latched (closed). Regardless of whether this issue is present in either or both sides, replace both PSD drive units following the procedure shown in this TSB.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
KIA SEDONA2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20182902018-06-01. Structure
18V3380002018-05-23. STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
CS2312_TSB_R22026-06-18. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
TSB_CS2312_R12026-02-19. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CS2312_OWNR2026-01-05. Other. CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)
TSB_CS23122025-12-24. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
TSB_BOD055_R12021-10-02. Service bulletin. TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
TSB_ELE2012020-11-03. Service bulletin. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR: POWER SLIDING DOOR LOCK RELEASE ACTUATOR AND/OR MANUAL LOCK/UNLOCK ACTUATOR - This bulletin provides the repair procedure to replace the sliding door lock/unlock release actuator on manual and power sliding doors on some 2015 - 2021MY Sedona (YP) vehicles produced from July 24, 2014~ to present, which may exhibit an inoperative door lock/unlock actuator.
TSB-BOD1632017-08-31. Service bulletin. TSB: SERVICE ACTION - FRONT DOOR GLASS RUN CHANNEL INSPECTION (SA263) - This bulletin provides information about some Sedona (YP) vehicles, produced from June 10, 2016 through October 16, 2016 which may experience unusual noise from the front door window/door frame during operation.
TSB-BOD116R12017-08-02. Service bulletin. TSB: SERVICE ACTION: POWER SLIDING DOOR (PSD) INSPECTION AND/OR REPAIR (SA210) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to inspect and/or repair the power sliding doors (PSD) of some 2015~2016MY Sedona (YP) vehicles, produced from January 6, 2015 through July 6, 2015, which may exhibit an inoperative power sliding door(s).
PS3592017-02-02. Service bulletin. PITSTOP: SMART LIFTGATE OPERATION - THE ALL-NEW 2015MY SEDONA COMES EQUIPPED WITH AN OPTIONAL POWER LIFTGATE. WHEN THE SMART KEY FOB IS IN YOUR POCKET OR PURSE AND YOU ARE NEAR THE BACK OF THE VEHICLE AND WITHIN CLOSE PROXIMITY FOR ABOUT 3 SECONDS, THE HAZARD LIGHTS WILL BLINK AND A CHIME WILL SOUND FOR ABOUT 3 SECONDS AS AN ALERT THAT THE POWER LIFTGATE IS ABOUT TO OPEN. THEN, THE ALERT SYSTEM WILL BLINK AND CHIME TWO ADDITIONAL TIMES BEFORE OPENING THE POWER LIFTGATE. THE SMART LIFTGATE FEATURE IS OFF BY DEFAULT. TO ENABLE THE SMART LIFTGATE, GO TO USER SETTINGS IN THE LCD INSTRUMENT CLUSTER MODES.
SC120QA2017-01-30. Service bulletin. QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN – SC120 - 2015 MY SEDONA EX, SX, SXL, AND CERTAIN LX MODEL VEHICLES POWER SLIDING DOOR RELEASE ACTUATORS VOLUNTARY SERVICE CAMPAIGN