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Service bulletin PIT5485

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10114981
Published by NHTSA2017-08-15
Manufacturer's numberPIT5485
Manufacturer's date2015-12-18
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that unable to place calls to OnStar while in ignition ON mode after performing the OnStar Canada upgrade. Engineering is aware of the issue and is working on a solution. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BUICK TERRAZA2005, 2006, 2007
BUICK TERRAZA2008
CHEVROLET UPLANDER2005, 2006, 2007, 2008, 2009
PONTIAC MONTANA2005 to 2009
SATURN RELAY2005, 2006, 2007

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
23-NA-0012025-04-28. Service bulletin. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
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PIC5650L2024-09-06. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
09-06-04-026Y2024-09-05. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
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13-08-116-001J2024-05-16. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
10-08-45-001H2024-04-05. Service bulletin. This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
14061300012024-02-12. Service bulletin. High Voltage Safety ? High Voltage Disabling
PI0592I2024-02-02. Service bulletin. This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).