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Service bulletin 16-NA-355

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10113993
Published by NHTSA2017-08-15
Manufacturer's number16-NA-355
Manufacturer's date2017-04-18
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCORE2013, 2014, 2015, 2016, 2017
BUICK ENVISION2016, 2017
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ESCALADE2015, 2016, 2017
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CAPRICE2014 to 2017
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET IMPALA2014, 2015, 2016, 2017
CHEVROLET MALIBU2013, 2014, 2015, 2016, 2017
CHEVROLET ORLANDO2012, 2013, 2014
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016, 2017
CHEVROLET TAHOE2015, 2016, 2017
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC ACADIA2017
GMC CANYON2015, 2016, 2017
GMC SIERRA2017
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC YUKON2015, 2016, 2017
GMC YUKON XL2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
18V2670002018-04-26. EQUIPMENT
17V4040002017-06-27. EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
16V5160002016-07-07. EQUIPMENT:OTHER:LABELS
16V4490002016-06-21. EQUIPMENT:OTHER:LABELS; TIRES
16V4220002016-06-10. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
16V2570002016-04-28. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20155752015-11-30. Accessories
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
15V4160002015-06-30. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStarĀ® Personal Call.
PI0663F2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663E2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663D2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663C2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663B2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.