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Service bulletin A16-062

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10108880
Published by NHTSA2017-07-31
Manufacturer's numberA16-062
Manufacturer's date2017-06-21
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

Service bulletin - This bulletin is replaced by 17-041, 2013?15 Crosstour V6: Judder from the Torque Converter Lock-Up Clutch

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
HONDA CROSSTOUR2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
AVE021420189012018-02-26. Service bulletin. Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
A16-0022017-08-25. Service bulletin. Service bulletin - The starter grinds or spins at startup. The clearance between the starter motor gear and the torque converter ring gear is not optimal.
Service Bulletin2017-08-15. Service bulletin. Service bulletin - The MIL comes on with DTC P2176 (throttle actuator control system idle position not learned). The PCM misinterprets the throttle position sensor signals and sets DTC P2176.
A17-0422017-07-31. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
A17-0412017-07-31. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission was not damaged by this judder.
A160622016-11-25. Service bulletin. SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.