Service bulletin Service Bulletin

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10108793
Published by NHTSA	2017-07-31
Manufacturer's number	Service Bulletin
Manufacturer's date	2015-03-06
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Service bulletin - There is a hard downshift or clunk around 6-13 mph, often experienced when slowing down and accelerating at slow speeds or from a rolling stop. Under certain conditions, the PCM A/T software settings may cause the issue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Vehicles listed
HONDA ODYSSEY	2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB-16-003 03049	2021-05-14. Service bulletin. BACKGROUND There is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working.
AVE02142018901	2018-02-26. Service bulletin. Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
A17-044	2017-07-31. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
A17-043	2017-07-31. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
Service Bulletin	2017-07-31. Service bulletin. Service bulletin - There is a hard downshift or clunk around 6 - 13 mph, often experienced when slowing down and accelerating at slow speeds or from a rolling stop. Under certain conditions, the PCM A/T software settings may cause the issue.
A15-002 - 8-21-1	2017-06-20. Service bulletin. "SERVICE BULLETIN - THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SOFTWARE BUGS: • WHEN IN XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. • THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES (BOTH WIRED AND WIRELESS). • WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE TOUCH SCREEN. • THE INFO/SETTING SCREEN FLASHES AFTER USING LANEWATCH. • THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. • THE AUDIO-NAVIGATION SYSTEM REBOOTS WHEN A CUSTOMER’S CD IS INSERTED. • THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON-ALPHANUMERIC CHARACTER. • THE REVERSE CAMERA IMAGE STAYS ON AFTER SHIFTING OUT OF REVERSE. • IMID GOES BLANK WHILE PARALLEL PARKING."
A16-005	2017-05-18. Service bulletin. SERVICE BULLETIN - MULTIPLE INDICATORS COME ON WITH VSA DTC 81-1 (MODULATOR-CONTROL UNIT INTERNAL CIRCUIT MALFUNCTION) AND/OR VSA DTC 61-1 (MODULATOR-CONTROL UNIT POWER SOURCE CIRCUIT (IG) LOW VOLTAGE) SET. THIS RESULTS FROM VSA SOFTWARE SENSITIVITY TO LOW BATTERY VOLTAGE.
AJA48014	2017-01-05. Service bulletin. "JOB AID - DO YOU HAVE AN ODYSSEY IN YOUR SHOP THAT HAS A POWER SLIDING DOOR THAT WON’T OPEN OR CLOSE BY USING THE FOLLOWING? • POWER SLIDING DOOR MAIN SWITCH ON THE DASH • KEYLESS TRANSMITTER • B-PILLAR SWITCH (IF EQUIPPED) • EITHER INSIDE OR OUTSIDE DOOR HANDLE CONNECT THE HDS TO THE VEHICLE. USING THE INFORMATION FROM THE POWER SLIDING DOOR DATA LIST, FOLLOW THE STEPS IN THE FLOWCHART BELOW TO TROUBLESHOOT THE PROBLEM."
A16060	2016-11-25. Service bulletin. SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.