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Service bulletin 16-NA-197

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10108594
Published by NHTSA2017-07-18
Manufacturer's number16-NA-197
Manufacturer's date2017-07-17
NHTSA componentELECTRICAL SYSTEM:WIRING; VISIBILITY:SUN/MOON ROOF ASSEMBLY

NHTSA's summary

This informational bulletin provides information on a diagnostic tip for a loose wire that would cause the sunroof glass to be inoperative with DTCs possibly being set.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Glass, wipers and mirrors, Sunroof, Wiring and fuses

Vehicles listed
BUICK LACROSSE2017
CADILLAC CT62016
CADILLAC XT52017
CHEVROLET MALIBU2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIT59622023-01-30. Service bulletin. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIC5260F2022-07-25. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIC5260E2022-05-16. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
21NA2582021-12-27. Service bulletin. This service bulletin provides information for dealers/technicians on General Guidelines to Address Sunroof Waterleak Issues.
PIC5260D2021-04-19. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
17-NA-2922021-04-14. Service bulletin. Malfunction Indicator Lamp (MIL) Illuminated - DTC P3409 and/or P3433 Condition Some customers may comment that the MIL is illuminated. The technician may find one or more of the following DTCs set: • P3409 • P3433 Cause This condition may be caused by a wiring issue with both/either the cylinder 2 deactivation solenoid oil control valve circuit and/or the cylinder 5 deactivation solenoid oil control valve circuit. These codes may be active or stored in history. • This may also be a repeat concern. Correction Note: When replacing the solenoids, ensure there are no terminal issues at the connector. To correct this condition, refer to the information below: • If vehicle was built between 4/13/2017 and 8/7/2017, it will be necessary to replace both right and left bank Cylinder Deactivation Solenoids (AFM OCV). • If vehicle was built outside the date range, check for any terminal issues at the connector. If no trouble found, follow SI diagnostics for the applicable DTC.
16NA0512020-03-02. Service bulletin. This technical bulletin provides a procedure for connector kit and ambient air temperature sensor harness replacement to correct a MIL Illuminated with DTCs and active shutters being inoperative.
PIT5606G2019-09-16. Service bulletin. This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement. Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie the harness away from the I-shaft. Also Inspect the HVAC drain hose is properly routed and not plugged.
PIC5260C2019-06-03. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
17NA2922019-05-13. Service bulletin. This technical bulletin provides a procedure to inspect the wires and/or replace the Valve Rocker Arm Oil Control Valves if the DTCs listed are set.