Service bulletin AER17030C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10108327
Published by NHTSA	2017-06-30
Manufacturer's number	AER17030C
Manufacturer's date	2017-03-29
NHTSA component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

NHTSA's summary

ENGINEERING REQUEST - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
HONDA PILOT	2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A19-024	2023-04-20. Service bulletin. Service Bulletin - There is a loud buzzing or whining when adjusting the driver’s or front passenger’s seat forward and backward. This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
A20-031	2020-04-16. Service bulletin. Service Bulletin - The bolt holes for the replacement second row seat frames are not threaded and require special self-tapping bolts to secure the seat cushion and seat-back frame to the seat frame.
A19-024	2019-11-20. Service bulletin. Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
APaS09172018902	2018-10-15. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
TS-WI-0290	2018-09-17. Service bulletin. Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
APaS08312018903	2018-09-17. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS08152018901	2018-09-17. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
AER18070A	2018-09-04. Service bulletin. Engineering request for investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS07312018901	2018-08-20. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A18010G	2018-03-13. Service bulletin. Servicenews article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside cabin temperature are on the cool to cold side. But when it?s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there?s something wrong with the seat heaters.