Service bulletin A19-024

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10168041
Published by NHTSA	2019-11-20
Manufacturer's number	A19-024
Manufacturer's date	2019-11-12
NHTSA component	SEATS

NHTSA's summary

Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
HONDA PILOT	2016, 2017, 2018, 2019
HONDA RIDGELINE	2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2026251	2026-05-21. Seats And Restraints
2018167	2018-04-06. Seats And Restraints
18V221000	2018-04-05. SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A19-024	2023-04-20. Service bulletin. Service Bulletin - There is a loud buzzing or whining when adjusting the driver’s or front passenger’s seat forward and backward. This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
A20-031	2020-04-16. Service bulletin. Service Bulletin - The bolt holes for the replacement second row seat frames are not threaded and require special self-tapping bolts to secure the seat cushion and seat-back frame to the seat frame.
APaS09172018902	2018-10-15. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
TS-WI-0290	2018-09-17. Service bulletin. Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
APaS08312018903	2018-09-17. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS08152018901	2018-09-17. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
AER18070A	2018-09-04. Service bulletin. Engineering request for investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS07312018901	2018-08-20. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A18010G	2018-03-13. Service bulletin. Servicenews article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside cabin temperature are on the cool to cold side. But when it?s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there?s something wrong with the seat heaters.
A17-082	2018-03-12. Service bulletin. Service bulletin - The driver?s and/or front passenger?s seat heaters work intermittently or may not operate at all. The heater wire of the heater element can get pinched or broken in the trench area of the seat cushion.