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Service bulletin VSS-16-04

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10107931
Published by NHTSA2017-06-28
Manufacturer's numberVSS-16-04
Manufacturer's date2016-05-20
NHTSA componentEQUIPMENT

NHTSA's summary

SERVICE COMMUNICATION TO NOTIFY ALL DEALERS OF REQUIREMENT TO CALL AND OPEN VTA BEFORE ALL MIB II RELATED REPAIRS ON MY17 VEHICLES IN ORDER TO COLLECT ALL WARRANTY REPAIR INFORMATION RELATIVE TO THE INFOTAINMENT SYSTEM TO ENSURE PROMPT ANALYSIS AND RESOLUTION OF ANY EMERGING CONCERNS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
VOLKSWAGEN BEETLE2017
VOLKSWAGEN CC2017
VOLKSWAGEN EGOLF2017
VOLKSWAGEN GOLF2017
VOLKSWAGEN GOLF R2017
VOLKSWAGEN GOLF SPORTWAGEN2017
VOLKSWAGEN GTI2017
VOLKSWAGEN JETTA2017
VOLKSWAGEN PASSAT2017
VOLKSWAGEN TIGUAN2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V3520002017-05-31. EQUIPMENT:OTHER:LABELS
17V1370002017-03-02. EQUIPMENT:OTHER:LABELS
17V1360002017-03-02. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
VWM14062024-04-22. Service bulletin. Volkswagen Care Maintenance Plans Claim Coding (Volkswagen Care and Volkswagen Care Plus)
VWM14042024-04-22. Service bulletin. Volkswagen Carefree Maintenance Program ? VW e-Golf Model Year 2015 and Newer
VWM14022024-04-22. Service bulletin. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
9114042024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only)
SM 01-20242024-02-06. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
SM 62-20232024-01-04. Service bulletin. This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
SM 61-20232024-01-04. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V1719012012855682023-12-06. Service bulletin. VW Engine oil quality standards
DC_3GSunsetUPD2023-11-06. Service bulletin. 3G Sunset Update
V1719052012855662023-10-05. Service bulletin. VW Engine oil quality standards