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Service bulletin SM 01-2024

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249135
Published by NHTSA2024-02-06
Manufacturer's numberSM 01-2024
Manufacturer's date2024-01-09
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
VOLKSWAGEN ARTEON2019, 2020, 2021, 2022, 2023
VOLKSWAGEN ARTEON2024
VOLKSWAGEN ATLAS2018, 2019, 2020, 2021, 2022, 2023
VOLKSWAGEN ATLAS CROSS SPORT2020, 2021, 2022, 2023
VOLKSWAGEN JETTA2018, 2019, 2020, 2021, 2022, 2023, 2024
VOLKSWAGEN TAOS2022, 2023, 2024
VOLKSWAGEN TIGUAN2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242742024-05-15. Label
22V5140002022-07-20. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
22V0860002022-02-16. EQUIPMENT:OTHER:LABELS
20203532020-08-04. Label
20191582019-03-28. Label
19V2410002019-03-27. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
VIN4APIN202404082024-05-06. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection
VWM14022024-04-22. Service bulletin. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
9114042024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only)
VIN4APIN202403272024-04-04. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states windshield has a visual imperfection Customer states the sunshade doesn't operate/bound up
SM 20-20242024-04-04. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
VIN4APIN202403182024-04-04. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states the sunshade doesn't operate/bound up
V9123032070941_22024-04-04. Service bulletin. Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
Dealer 06H62024-04-04. Service bulletin. Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct load chapter in certain 2023-2024 model year owner's manuals. Affected owners will receive a copy of the supplement via first-class mail. The 06H6 code will show closed in ELSA for vehicles receiving the owner's manual supplement by mail.
Circular 06H62024-04-04. Service bulletin. Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct load chapter in certain 2023-2024 model year owner's manuals. Affected owners will receive a copy of the supplement via first-class mail. The 06H6 code will show closed in ELSA for vehicles receiving the owner's manual supplement by mail.
VW Mult Clos2024-02-06. Service bulletin. Multiples campaign closures: 37L3, 37L7, 96D6, 51G4, 60D8, 06A2, 19O6, 40M3 and 97AM.