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Service bulletin SSM 46219

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096000
Published by NHTSA2017-03-20
Manufacturer's numberSSM 46219
Manufacturer's date2016-11-23
NHTSA componentEQUIPMENT

NHTSA's summary

SOME 2015-2017 LOW ROOF TRANSIT VEHICLES BUILT ON OR BEFORE 30-SEP-2016 AND UPFITTED WITH A ROOF RACK MAY EXHIBIT INTERIOR ROOF BOW BRACKET TO SIDE PANEL SEPARATION. DURING REPAIR, IN ADDITION TO RENEWING THE ORIGINAL SPOT WELDS WITH METAL INERT GAS (MIG) PLUG WELDS, MIG SKIP WELD THE ENTIRE PERIMETER OF THE HORIZONTAL BRACKET TABS TO THE SIDE PANEL. MIG SKIP WELDING IS REQUIRED TO AVOID EXCESSIVE HEAT DURING THE WELDING PROCESS. AFTER FINISHING OPERATIONS AND PAINTING, RESTORE CORROSION PROTECTION FOLLOWING THE APPLICABLE WORKSHOP MANUAL (WSM) GUIDELINES IN SECTION 501-25. THE ROOF RACK SHOULD BE MOUNTED ACCORDING TO TRANSIT ROOF RACK MOUNTING GUIDELINES FOUND IN QUALITY VEHICLE MODIFIER BULLETIN (QVMB) Q-249 PUBLISHED 1-AUG-16. REFER TO WWW.FLEET.FORD.COM/TRUCKBBAS/TOPICS/QVMP.HTML.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
FORD TRANSIT2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V2710002019-04-03. EQUIPMENT ADAPTIVE/MOBILITY
19V1830002019-03-06. EQUIPMENT ADAPTIVE/MOBILITY
16V3500002016-05-24. EQUIPMENT ADAPTIVE/MOBILITY
16V3310002016-05-20. EQUIPMENT ADAPTIVE/MOBILITY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SAN-Vol1 I12023-08-16. Service bulletin. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
TSB 22-23212022-08-23. Service bulletin. Some 2015-2022 Transit vehicles may experience a snap, click and/or pop noise from the door check when opening/closing the front door(s). This may be due to a cracked/broken door check and/or fastener. To correct the condition, follow the Service Procedure to inspect/replace the front door check and/or fastener.
SSM 506512022-05-04. Service bulletin. In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
SSM 506592022-04-13. Service bulletin. Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by updating the ACM software to the latest level with the FDRS application. If the update does not resolve the concern, refer to the Workshop Manual. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 505882022-03-22. Service bulletin. Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by the following: If the existing ACM software level is at H1BT-14G298-GS or higher, update the ACM software with the FDRS application or, if the ACM software level is H1BT-14G298-GR or lower, it cannot be updated and the ACM will need to be replaced with the latest level part number.
21M032022-02-04. Service bulletin. Certain 2017-2019 Model Year Transit Vehicles with a 3.2L Diesel Engine EGR Cooler Replacement- Owner Letter sent
SSM 503752021-12-27. Service bulletin. Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
TSB1600662021-12-20. Service bulletin. Touchscreen navigation system - arabic language - blank screen
TSB1600512021-12-20. Service bulletin. Broken interior sliding door handle - Built on or before 01/04/2016