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Service bulletin PIC6049B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10094964
Published by NHTSA2017-03-14
Manufacturer's numberPIC6049B
Manufacturer's date2015-01-15
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE WIRELESS CHARGING MODULE HAS BEEN PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE. CUSTOMER MAY STATE THAT THE PHONE DOES NOT CHARGE, CHARGES SLOW, MOVES OUT OF CHARGING SPOT, OR CHARGES INTERMITTENTLY. TECHNICIAN WILL NEED TO GATHER INFORMATION FROM THE CUSTOMER. THE INFORMATION NEEDED MAKE, MODEL, AND WIRELESS CHARGING BACK COVER MODEL. DOES CUSTOMER CURRENTLY USES WIRELESS CHARGING AT HOME AND /OR OFFICE, IF SO WHAT BRAND. IS THE PHONE BLUETOOTH PAIRED TO THE VEHICLE? DOES CUSTOMER RUN APPLICATIONS FROM THE PHONE? IF IT IS A ATS OR CTS CUSTOMER ARE THEY AWARE OF THE VEHICLE’S HEATER-VENT-AIR CONDITIONING COOLING THE PHONE WHEN IT IS ON IT EXTENDS TIME PHONE WILL CHARGE. ALSO IS THE COVER BEING USED FROM THE PHONE PROVIDER? WHEN THE TECHNICIAN CALLS GENERAL MOTORS TECHNICAL ASSISTANCE CENTER SELECT THE ELECTRICAL PROMPT.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
CADILLAC ATS2015
CADILLAC CTS2015
CADILLAC ESCALADE2015
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015
CHEVROLET TAHOE2015
GMC YUKON2015
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20184812018-09-07. Electrical
15V6400002015-10-09. ELECTRICAL SYSTEM:IGNITION
20153902015-09-03. Electrical
20153222015-07-21. Electrical
20150752015-02-19. Electrical
14V3010002014-06-06. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
24-NA-0982025-04-24. Service bulletin. This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-1322025-01-18. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5962B2024-12-12. Service bulletin. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
20-NA-1322024-11-09. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5698E2024-10-25. Service bulletin. This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.