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Service bulletin 14119

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10090453
Published by NHTSA2017-02-03
Manufacturer's number14119
Manufacturer's date2014-10-09
NHTSA componentSTEERING

NHTSA's summary

14119 - SPECIAL COVERAGE. SOME VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. IF THE POWER STEERING ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTER AND A CHIME SOUNDS TO INFORM THE DRIVER. STEERING CONTROL CAN BE MAINTAINED, AS THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, BUT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, WHICH COULD RESULT IN AN INCREASED RISK OF A CRASH. DEALERS ARE TO REPLACE THE POWER STEERING MOTOR.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
CHEVROLET HHR2006, 2007, 2008, 2009
SATURN ION2003

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20141042014-04-01. Steering
14V1530002014-03-31. STEERING:ELECTRIC POWER ASSIST SYSTEM
20104472010-12-16. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
14115B2023-12-18. Service bulletin. Electric Power Steering Assist
14115A2023-12-18. Service bulletin. Electric Power Steering Assist
141152023-12-18. Service bulletin. Electric Power Steering Assist
03-00-91-001I2023-11-22. Service bulletin. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
15-00-89-004F2023-09-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PI0281J2023-05-04. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
15-00-89-004E2022-10-11. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
16-NA-1092022-06-09. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
16NA1092021-05-03. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
120232002B2020-08-10. Service bulletin. This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.