Service bulletin TSBELE078

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10089783
Published by NHTSA	2017-01-27
Manufacturer's number	TSBELE078
Manufacturer's date	2015-02-13
NHTSA component	ELECTRICAL SYSTEM

NHTSA's summary

TSB: SERVICE ACTION: UVO HEAD UNIT REPLACEMENT (SA184) - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE UVO HEAD UNIT ON SOME OF 2015MY SOUL (PS), SPORTAGE (SL) SEDONA (YP) AND FORTE (YD) VEHICLES, WHICH MAY EXHIBIT A CONDITION IN WHICH THE UVO AUDIO HEAD UNIT WILL INTERMITTENTLY NOT POWER UP. TO PREVENT AND/OR CORRECT THIS CONDITION, REPLACE THE AUDIO HEAD UNIT WITH A NEW ONE FOLLOWING THE SERVICE PROCEDURE OUTLINED IN THIS TSB. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES IN DEALER STOCK, PRIOR TO DELIVERY.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
KIA FORTE	2015
KIA SEDONA	2015
KIA SOUL	2015
KIA SPORTAGE	2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2024345	2024-06-14. Electrical
23V724000	2023-10-26. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); ELECTRICAL SYSTEM:SOFTWARE
23V218000	2023-03-29. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
2021680	2021-11-05. Electrical
21V725000	2021-09-17. EXTERIOR LIGHTING:TURN SIGNAL; ELECTRICAL SYSTEM:SOFTWARE
20V389000	2020-07-02. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
19V109000	2019-02-19. ELECTRICAL SYSTEM:WIRING
18V338000	2018-05-23. STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_CLI049_R2	2026-09-02. Service bulletin. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
SC310Z_TSB_R1	2026-03-12. Service bulletin. TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BPA REPLACEMENT (SC310Z REV 1) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on certain 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign and have completed TSB ELE310 and/or SC310A. The affected vehicles require replacement of the HV BPA due to the MIL ‘ON’ with related DTC(s) described on page 2.
SC267Z_TSB_R2	2026-03-12. Service bulletin. TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BATTERY PACK ASSEMBLY REPLACEMENT (SC267Z REV 2) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the high-voltage battery pack assembly (HV BPA) on certain 2015-2019MY Soul EV (PS EV) vehicles produced from July 15, 2014 through September 28, 2018. After completing SC267 with the latest battery management system (BMS) software upgrade, the subject vehicles may subsequently require the replacement of the HV BPA due to MIL ON with a BPA related DTC(s).
PI2002B_OWNR_701	2026-02-26. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2002B FL701) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Soul vehicles equipped with 2.0L Gasoline Direct Injection (“GDI”) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of this computer software for the Engine Control Unit (“ECU”).
PI2002B_OWNR_601	2025-06-19. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2002B) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Soul vehicles equipped with 2.0L Gasoline Direct Injection (“GDI”) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of this computer software for the Engine Control Unit (ECU).
CS2311_TSB_R3	2024-10-23. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
CS2308_TSB_R6	2024-06-13. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
CS2305_TSB_R5	2024-06-13. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2305) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on certain 2014-2018MY Forte (YD), 2017-2018MY Forte (YDm), and 2019-2021MY Forte (BDm) vehicles produced within the dates outlined in page 13, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
CS2302_TSB_R5	2024-06-13. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGREADE $ DECAL INSTALLATION (CS2302) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2011-2016MY Sportage (SL) vehicles produced from May 6, 2010 through Nov 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from December 10, 2015 through December 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
SC310A_OWNR1517	2024-06-05. Service campaign. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC310A) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the vehicle's battery management system (BMS) software to the latest version in certain 2015-2017 MY Soul EV vehicles. Our records indicate that you own or lease one of the potentially affected vehicles.