Service bulletin 16-NA-101
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10081837 |
| Published by NHTSA | 2016-10-07 |
| Manufacturer's number | 16-NA-101 |
| Manufacturer's date | 2016-06-22 |
| NHTSA component | SUSPENSION:REAR |
NHTSA's summary
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE JOUNCE BUMPERS TO CORRECT A CUSTOMER CONCERN THAT A CLUNK NOISE CAN BE HEARD FROM THE REAR SUSPENSION ON MODERATE TO SEVERE JOUNCE IN COLD TEMPERATURES DUE TO THE REAR SUSPENSION JOUNCE BUMPERS BECOMING HARD IN COLD TEMPERATURES, CREATING A FEELING AS THOUGH THE SUSPENSION IS BOTTOMING OUT OR A CLUNK NOISE MAY BE HEARD.
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Suspension
| BUICK ENCLAVE | 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
|---|---|
| CHEVROLET TRAVERSE | 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| GMC ACADIA | 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
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