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Service bulletin 5NP-Y4G6Q-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10081502
Published by NHTSA2016-10-05
Manufacturer's number5NP-Y4G6Q-09
Manufacturer's date2016-08-02
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

THIS BULLETIN PROVIDES INFORMATION RELATED TO THE TCU SOFTWARE UPDATE FOR THE SUBJECT VEHICLES THAT MAY EXPERIENCE A TRANSMISSION HESITATION OR SHIFT SHOCK WHEN ACCELERATING AT SLOW SPEEDS.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software

Vehicles listed
HYUNDAI SANTA FE2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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5NP-P5L7D-052018-05-21. Service bulletin. If you are servicing a vehicle with a harsh and/or delayed shift, use the GDS as shown in the Service Procedure to measure shift engagement time.
5NP-F8W2R-122017-12-14. Service bulletin. Hyundai Motor America is conducting a Service Campaign to replace the gear indicator lens cover on certain 2017-18 model years Santa Fe and Santa Fe Sport vehicles. Service Campaign T2L provides a service procedure to replace the gear indicator lens cover.
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5NP-K8R8K-042017-08-10. Service bulletin. Some 2017 Santa Fe Sport (AN) vehicles may contain the incorrect software seat ventilation control modules. In the affected vehicles, the user is not able to select the HIGH setting in the seat ventilation system. When HIGH setting is selected, the system will turn off.
5NP-G5N9M-012017-01-25. Service bulletin. IF YOU ARE SERVICING AN APPLICABLE VEHICLE WITH A COMPLAINT OF “CHECK ENGINE LIGHT ON” AND ONE OR MORE OF THE DTC LISTED BELOW, FOLLOW THE REPAIR PROCEDURE AND REPLACE THE RELATED SOLENOID AND OIL PRESSURE HARNESS.
5NP-B3N9F-092016-10-05. Service bulletin. THIS BULLETIN PROVIDES INFORMATION FOR NEW SOFTWARE TO UPDATE THE NAVIGATION AND DISPLAY AUDIO SYSTEM TO INCLUDE THE APPLE CARPLAY AND ANDROID AUTO FEATURE. THIS BULLETIN DESCRIBES HOW TO TRANSFER THE UPDATE SOFTWARE TO A STORAGE DRIVE (USB OR SD CARD) AND PERFORM THE SOFTWARE INSTALLATION INTO THE AUDIO SYSTEM.
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