Service bulletin 5NP-B3N9F-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10081532
Published by NHTSA	2016-10-05
Manufacturer's number	5NP-B3N9F-09
Manufacturer's date	2016-08-17
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

THIS BULLETIN PROVIDES INFORMATION FOR NEW SOFTWARE TO UPDATE THE NAVIGATION AND DISPLAY AUDIO SYSTEM TO INCLUDE THE APPLE CARPLAY AND ANDROID AUTO FEATURE. THIS BULLETIN DESCRIBES HOW TO TRANSFER THE UPDATE SOFTWARE TO A STORAGE DRIVE (USB OR SD CARD) AND PERFORM THE SOFTWARE INSTALLATION INTO THE AUDIO SYSTEM.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
GENESIS G80	2017
GENESIS G90	2017
HYUNDAI AZERA	2015, 2016, 2017
HYUNDAI ELANTRA	2015, 2016, 2017
HYUNDAI GENESIS	2015, 2016
HYUNDAI SANTA FE	2015, 2016, 2017
HYUNDAI SANTA FE SPORT	2015, 2016, 2017
HYUNDAI SONATA	2015, 2016, 2017
HYUNDAI SONATA HYBRID	2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
HYUNDAI SONATA PLUG-IN HYBRID	2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
HYUNDAI TUCSON	2015, 2016, 2017
HYUNDAI VELOSTER	2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V749000	2021-09-24. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:TURN SIGNAL
16V628000	2016-08-30. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
23-BE-012G	2023-09-05. Service bulletin. On certain 17-19MY G90 (HI) vehicles, the DIS2.0 head units may experience any of the following symptom(s): (1) Battery Drain, (2) Genesis Connected Services (GCS) Activation Issues, (3) Genesis Connected Services Remote Service Failures, (4) Genesis Connected Services Point of Interest Failures. Follow the instructions in this TSB to update the AVN.
21-01-023H-4	2022-02-08. Service bulletin. Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Engine Protection Mode allowing the customer to drive to the nearest Hyundai dealer for diagnosis and repair. In addition, DTC P132600 will be recorded in the ECM. The vehicle can continue to be operated for a limited time in Engine Protection Mode, but it will accelerate slower and have a reduced maximum speed. Engine RPMs will be limited to approximately 1800-2000 RPM.
DBP972	2022-01-08. Service bulletin. When asked to provide the Modem Information, the Universal Subscriber Identity Module (USIM) may not be available. This TSB# 21-01-080H describes the 3-part software to correct this condition and activate Blue Link Services.
20-01-024H-2	2021-01-09. Service bulletin. Applicable vehicles with 2.0L Turbo and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results. Consult the Hyundai Warranty Policy & Procedures and the below chart to determine New or Reman engine usage.
20-01-004H-2	2020-12-08. Service bulletin. Applicable vehicles with 2.0L Turbo and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results.
20-BE-008H	2020-07-08. Service bulletin. This bulletin provides information for new software to update the Navigation and Display Audio system to include the Apple CarPlay and Android Auto feature. This bulletin describes how to transfer the update software to a storage drive (USB or SD Card) and perform the software installation into the audio system.
20-01-004H-1	2020-07-08. Service bulletin. Applicable vehicles with 2.0L Turbo and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results.
20-01-024H	2020-07-08. Service bulletin. Applicable vehicles with 2.0L Turbo and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results. Consult the Hyundai Warranty Policy & Procedures and the below chart to determine New or Reman engine usage.
20-01-004H - The	2020-03-07. Service bulletin. Applicable vehicles with 2.0L Turbo and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results.
20-01-006H	2020-03-07. Service bulletin. Hyundai is conducting a product improvement campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, a chime will sound on certain vehicles, and the vehicle will be placed in Engine Protection Mode allowing the customer to drive to the nearest Hyundai dealer for diagnosis and repair. In addition, DTC P132600 will be recorded in the ECM. The vehicle can continue to be operated for a limited time in Engine Protection Mode, but it will accelerate slower and have a reduced maximum speed. Engine RPMs will be limited to approximately 1800-2000 RPM.