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Service bulletin 23-BE-012G

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10241802
Published by NHTSA2023-09-05
Manufacturer's number23-BE-012G
Manufacturer's date2023-08-07
NHTSA componentELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

On certain 17-19MY G90 (HI) vehicles, the DIS2.0 head units may experience any of the following symptom(s): (1) Battery Drain, (2) Genesis Connected Services (GCS) Activation Issues, (3) Genesis Connected Services Remote Service Failures, (4) Genesis Connected Services Point of Interest Failures. Follow the instructions in this TSB to update the AVN.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
GENESIS G902017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
5NP-C8X5J-122018-12-17. Service bulletin. This bulletin provides information related to an ECM (Engine Control Module) software update to improve starting performance. Perform this update if a vehicle is in for service for an intermittent no start concern.
5NP-H4Z7V-122017-10-15. Service bulletin. Hyundai Motor America is conducting Service Campaign T1E to update the navigation system software on certain dealer stock 2017 Model Year G90 vehicles. Service Campaign T1E provides a service procedure to update the Navigation system software.
5NP-X8J4W-102017-10-12. Service bulletin. This bulletin provides information for new software to update the Navigation and Map database for 2017 G90 vehicles.
5NP-J9Z6Z-102017-10-12. Service bulletin. HMA is re-launching Service Campaign T01G to update the navigation and map database software on certain 2017 Model Year G90 vehicles. Service Campaign T01G provides the service procedure for the software installation.
5NP-B3N9F-092016-10-05. Service bulletin. THIS BULLETIN PROVIDES INFORMATION FOR NEW SOFTWARE TO UPDATE THE NAVIGATION AND DISPLAY AUDIO SYSTEM TO INCLUDE THE APPLE CARPLAY AND ANDROID AUTO FEATURE. THIS BULLETIN DESCRIBES HOW TO TRANSFER THE UPDATE SOFTWARE TO A STORAGE DRIVE (USB OR SD CARD) AND PERFORM THE SOFTWARE INSTALLATION INTO THE AUDIO SYSTEM.