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Service bulletin 5NP-Z6F3A-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123305
Published by NHTSA2017-11-14
Manufacturer's number5NP-Z6F3A-11
Manufacturer's date2017-10-04
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

Before installing an automatic transmission, check the depth of the torque converter in the case to confirm the torque converter is fully installed in the transmission. If this is not done, the oil pump may be damaged.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
HYUNDAI ACCENT2012, 2013, 2014, 2015, 2016, 2017
HYUNDAI AZERA2011, 2012, 2013, 2014, 2015, 2016, 2017
HYUNDAI ELANTRA2011, 2012, 2013, 2014, 2015, 2016, 2017
HYUNDAI ELANTRA GT2018
HYUNDAI SANTA FE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
HYUNDAI SANTA FE SPORT2013, 2014, 2015, 2016, 2017
HYUNDAI SONATA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
HYUNDAI SONATA HYBRID2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
HYUNDAI TUCSON2011, 2012, 2013, 2014, 2015, 2016, 2017
HYUNDAI VELOSTER2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V6280002016-08-30. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
16V0570002016-01-28. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
14V4340002014-07-18. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
21-AT-014H2021-09-17. Service bulletin. Certain vehicles (listed below) equipped with 7-speed Double Clutch Transmissions (DCT) may exhibit abnormal vibration at low speeds. This bulletin outlines the procedures for diagnosing clutch judder, updating the Transmission Control Unit (TCU) with revised logic, and/or replacing the Double Clutch.
21-AT-013H2021-09-17. Service bulletin. Certain vehicles (listed below) equipped with 7-speed Dual Clutch Transmission (DCT) may exhibit abnormal vibration at low speeds. This bulletin outlines the procedures for diagnosing and replacing the Double Clutch, including a Transmission Control Unit (TCU) software update.
19-AT-018H2019-09-30. Service bulletin. If you are servicing an applicable vehicle with a ?Check Engine? light on and one or more of the DTC listed below, follow the repair procedure and replace the related input/output speed sensor and oil pressure harness.
19-AT-015H2019-09-30. Service bulletin. If you are servicing an applicable vehicle with a ?Check Engine? light on and one or more of the DTC listed below, follow the repair procedure and replace the related solenoid and oil pressure harness
19-AT-010H2019-07-01. Service bulletin. This bulletin provides a procedure to transfer pressure data to the ECU/TCU using GDS Mobile. This procedure is necessary to reduce the TCU learning time and improve the shift quality.
19-AT-003H-12019-07-01. Service bulletin. This bulletin provides the procedure to identify the correct transmission part number for 2013~14 Sonata (YFa) 2.4L by referring to the Serial Code. Some transmissions installed during the transition from 2013 to 2014 model years may be mixed from 8/20/2013 to 10/17/2013.
19-AT-003H2019-03-18. Service bulletin. This bulletin provides the procedure to identify the correct transmission part number for 2013~14 Sonata (YFa) 2.4L by referring to the Serial Code. Some transmissions installed during the transition from 2013 to 2014 model years may be mixed from 8/20/2013 to 10/17/2013. NOTE: An incorrect transmission part number may cause a 2-3 shift flare.
5NP-P5L7D-052018-05-21. Service bulletin. If you are servicing a vehicle with a harsh and/or delayed shift, use the GDS as shown in the Service Procedure to measure shift engagement time.
5NP-L2K7X-052018-05-21. Service bulletin. If you are servicing a vehicle with a harsh and/or delayed shift, use the GDS as shown in the Service Procedure to measure shift engagement time.
5NP-B7C4X-032018-03-12. Service bulletin. If you are servicing an applicable vehicle with a shift lever that is difficult to move, follow the Service Procedure in this bulletin.