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Service bulletin 18-072-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10080307
Published by NHTSA2016-09-16
Manufacturer's number18-072-16
Manufacturer's date2016-06-18
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

"FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. THE FOLLOWING POWERTRAIN SYSTEM IMPROVEMENTS/ENHANCEMENTS ARE INCLUDED IN THIS SOFTWARE RELEASE. THESE ENHANCEMENTS ARE LISTED BY VEHICLE APPLICATION. DS VEHICLES EQUIPPED WITH A 3.6L ENGINE (SALES CODE ERB). · **U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (ATTEMPTING TO CLEAR THIS DTC WILL BE UNSUCCESSFUL). · ASD RELAY ENHANCEMENTS TO IMPROVE FUEL PUMP RELAY INITIALIZATION AT KEY ON - (AUTO SHUTDOWN).** · ENHANCED AUTOMATIC OIL CHANGE INDICATOR (EAOCI) SYSTEM IMPROVEMENTS TO SWITCH TO A SEVERE DUTY CYCLE ALGORITHM ANYTIME THE PCM IS REPLACED TO ENSURE THE CUSTOMER RECEIVES A TIMELY OIL CHANGE REQUIRED MESSAGE. · CORRECTED A GENERIC SCAN TOOL DISPLAY ISSUE REGARDING MODE 6 DATA ACCURACY. DS VEHICLES EQUIPPED WITH A 5.7L ENGINE (SALES CODE EZH). · **U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (ATTEMPTING TO CLEAR THIS DTC WILL BE UNSUCCESSFUL). · ASD RELAY ENHANCEMENTS TO IMPROVE FUEL PUMP RELAY INITIALIZATION AT KEY ON - (AUTO SHUTDOWN).** · SYSTEM IMPROVEMENTS TO PREVENT MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH A DIAGNOSTIC TROUBLE CODE (DTC) P0300 - MULTIPLE CYLINDER MISFIRE WHEN USING A BLOCK HEATER IN AMBIENT TEMPERATURES GREATER THAN -29°C (-20°F). · ENHANCED AUTOMATIC OIL CHANGE INDICATOR (EAOCI) SYSTEM IMPROVEMENTS TO SWITCH TO A SEVERE DUTY CYCLE ALGORITHM ANYTIME THE PCM IS REPLACED TO ENSURE THE CUSTOMER RECEIVES A TIMELY OIL CHANGE REQUIRED MESSAGE. · CORRECTED A GENERIC SCAN TOOL DISPLAY ISSUE REGARDING MODE 6 DATA ACCURACY. DJ, DD, AND D2 VEHICLES EQUIPPED WITH A 5.7L ENGINE (SALES CODES EZC OR EZF). · U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (ATTEMPTING TO CLEAR THIS DTC WILL BE UNSUCCESSFUL). · TRANSMISSION TORQUE MANAGEMENT ENHANCEMENT WHEN SHIFTING FROM DRIVE TO REVERSE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Trouble codes named

P0300, U0140

Vehicles listed
RAM 15002014
RAM 25002014
RAM 35002014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
17V8210002017-12-20. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
14V1610002014-04-01. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
21015142023-01-17. Service bulletin. Transmission Shift Enhancements
S20080001092023-01-09. Service bulletin. Flash Update Error When Flashing TCM Or PCM, Vehicles Equipped With An ITBM
S17090000102023-01-09. Service bulletin. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
V512022-12-19. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
08046162022-10-24. Service bulletin. This Bulletin involves updating the (ASCM) software.
S20080001092022-09-26. Service bulletin. Flash Update Error When Flashing TCM Or PCM, Vehicles Equipped With An ITBM
V722022-09-26. Service bulletin. Emissions Recall V72 Replace Powertrain Control Module
08-008-142022-08-29. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.
21-015-142022-08-29. Service bulletin. Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may indicate that they experience a harsh 2 - 1 downshift.
18-004-142022-08-29. Service bulletin. Flash: Malfunction Indicator Lamp (MIL) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: (Further improvements over what was released in SB 18-004-14) (applies only to DD/DP vehicles) (applies only to DD/DP vehicles) P2066 - Fuel Level Sensor 2 Performance (applies only to DJ/D2 vehicles) P0441 - Evap Purge System Performance P2504 - Charging System Output High P04D0 - Cooled EGR Temperature Sensor Circuit Low P04D1 - Cooled EGR Temperature Sensor Circuit High