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Service bulletin SB-09-03-09-002B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078820
Published by NHTSA2016-08-22
Manufacturer's numberSB-09-03-09-002B
Manufacturer's date2016-04-01
NHTSA componentSUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY; SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:SHACKLE

NHTSA's summary

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE REAR SPRING SHACKLES TO CORRECT A CUSTOMER CONCERN OF A NOISE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
CHEVROLET EXPRESS2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
GMC SAVANA2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
11V0070002011-01-06. SUSPENSION:REAR:AXLE:SPINDLE
20104542010-12-17. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
05-03-07-009L2025-03-08. Service bulletin. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
05-03-08-002J2024-09-20. Service bulletin. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
15-00-89-004G2024-05-15. Service bulletin. This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
PIT5214F2023-12-18. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT52142023-12-04. Service bulletin. GM TAC Support of Vehicle Vibration Complaints.
12050B2023-12-04. Service bulletin. Rear Axle Grinding Noise, Vibration - Inspect Rear Axle
120310001B2023-12-04. Service bulletin. Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
120310001A2023-12-04. Service bulletin. Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip