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Service bulletin SB-16-NA-138

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10078583
Published by NHTSA2016-08-10
Manufacturer's numberSB-16-NA-138
Manufacturer's date2016-05-01
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO ADVISE THE CUSTOMERS THAT HAVE ENROLLED THEIR VEHICLE INTO THE ONSTAR ADVANCED DIAGNOSTICS & REAL TIME DIAGNOSTIC ALERTS THEY MAY RECEIVE ALERTS FROM THEIR VEHICLE WHEN IT IS BEING SERVICED.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
BUICK ENCORE2015, 2016
BUICK LACROSSE2015, 2016
BUICK REGAL2015, 2016
BUICK VERANO2015, 2016
CADILLAC ATS2015, 2016
CADILLAC CTS2015, 2016
CADILLAC ESCALADE2015, 2016
CADILLAC ESCALADE ESV2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2015, 2016
CADILLAC XTS2015, 2016
CHEVROLET CAMARO2016
CHEVROLET CHEVEROLET SS2015 to 2016
CHEVROLET COLORADO2015, 2016
CHEVROLET CORVETTE2015, 2016
CHEVROLET CRUZE2015, 2016
CHEVROLET EQUINOX2015, 2016
CHEVROLET IMPALA2015, 2016
CHEVROLET MALIBU2015, 2016
CHEVROLET SILVERADO 15002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2015, 2016
CHEVROLET SPARK2015, 2016
CHEVROLET SUBURBAN2015, 2016
CHEVROLET TAHOE2015, 2016
CHEVROLET TRAVERSE2015, 2016
CHEVROLET TRAX2015, 2016
CHEVROLET VOLT2015, 2016
GMC CANYON2015, 2016
GMC SIERRA 15002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2015, 2016
GMC YUKON2015, 2016
GMC YUKON XL2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V4490002016-06-21. EQUIPMENT:OTHER:LABELS; TIRES
20163122016-06-17. Label
16V4220002016-06-10. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
16V2570002016-04-28. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20155752015-11-30. Accessories
15V4160002015-06-30. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
15V1620002015-03-20. EQUIPMENT:OTHER:LABELS
20151172015-03-18. Label
20142162014-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIC65412024-04-15. Service bulletin. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
PIT5448J2024-04-15. Service bulletin. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-2162024-04-05. Service bulletin. This service bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material.
PIT5413B2024-04-01. Service bulletin. XM Digital Radio Receiver.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
PIT5387B2024-04-01. Service bulletin. Radio HVAC IPC Blank Out When Operating A Snow Plow.
PIT5378C2024-04-01. Service bulletin. Radio Display May Momentarily Flicker When Vehicle Is First Started.