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Service bulletin 09-042/15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10076686
Published by NHTSA2016-07-14
Manufacturer's number09-042/15
Manufacturer's date2015-11-06
NHTSA componentVISIBILITY:WINDSHIELD

NHTSA's summary

AIR BUBBLES TRAPPED INSIDE WINDSHIELD. SOME VEHICLES MAY EXHIBIT SMALL AIR BUBBLES AROUND UPPER LEFT CORNER OF WINDSHIELD. AN IMPROPER PRODUCTION PROCESS CAUSED REMAINING AIR TO BE TRAPPED BETWEEN GLASS AND THE INTERMEDIATE FILM. THE PRODUCTION PROCESS HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Windshield

Vehicles listed
MAZDA CX-52016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
09-026-19-36132019-08-02. Service bulletin. Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshield and vehicle vibration (CX-5/Mazda6) or from the gap between the dashboard and the cushion tape because there there is no rib (1) at the dashboard ends (Mazda3). To prevent the tape from peeling off, both ends of the cushion tape are now folded over to the back side of the dashboard (CX-5/Mazda6) or stapled (Mazda3).
SA-058-172017-08-10. Service bulletin. CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
15-001-16-31262017-06-09. Service bulletin. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. DTC C1001:92 (POOR FUNCTIONING OF FORWARD SENSING CAMERA (FSC)) IS STORED IN MEMORY.2.ADAPTIVE LED HEADLIGHTS (ALH) WARNING LIGHT TURNS ON WHILE DRIVING. DTC C1001:92 (POOR FUNCTIONING OF FORWARD SENSING CAMERA (FSC)) IS STORED IN MEMORY.UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR).
09-042-15-31022017-06-08. Service bulletin. SOME VEHICLES MAY EXHIBIT SMALL AIR BUBBLES AROUND THE UPPER LEFT CORNER OF THE WINDSHIELD. AN IMPROPER PRODUCTION PROCESS CAUSED REMAINING AIR TO BE TRAPPED BETWEEN THE GLASS AND THE INTERMEDIATE FILM. THE PRODUCTION PROCESS HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.
15-001-16-31262017-05-30. Service bulletin. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR).OTE FOR CUSTOMER: THE FSC MAY NOT WORK PROPERLY UNDER THE CONDITIONS:•THE WINDSHIELD IS NOT CLEAR. •THE FSC LENS IS NOT CLEAR. •DRIVING IN HEAVY RAIN, DENSE FOG OR SNOW, OR INTO THE SUN. •DRIVING ON A ROAD WITH NO OR BLURRED ROAD LANE MARKINGS. WHEN THE WINDSHIELD BECOMES FOGGY IN THE WINTER TIME OR OTHER COLD WEATHER CONDITIONS AND LDWS/HBC WARN-ING LIGHTS TURN ON, DRIVE WITH THE DEFROSTER ON FOR ABOUT 10 MINUTES. THIS WILL HELP CLEAR THE FOGGY WINDSHIELD AT THE FSC.