WenmarOpen by Wenmar Pro

Service bulletin 12-142-12

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10065074
Published by NHTSA2016-05-13
Manufacturer's number12-142-12
Manufacturer's date2012-11-09
NHTSA componentSEATS

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
SUBARU IMPREZA2012, 2013
SUBARU XV CROSSTREK2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
12165142023-03-13. Service bulletin. Premature Wear of Front Seat Fabric
12-288-20R2022-06-03. Service bulletin. This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd.
12-203-16R2021-09-03. Service bulletin. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
12-308-212021-02-01. Service bulletin. This bulletin announces a design change made to the front seat hinge bolts.
12-203-16R2021-02-01. Service bulletin. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
12-203-16R2021-01-05. Service bulletin. This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
12-288-202020-06-02. Service bulletin. This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.
12-232-182018-06-11. Service bulletin. This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT). The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.
12-232-182018-06-11. Service bulletin. This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT). The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.
12217172018-04-02. Service bulletin. This bulletin announces a design change made to the front seat outer hinge cover trim panels. In some cases, when exiting the vehicle, the trim panel may inadvertently get kicked and become dislodged from the seat cushion assembly. The shape of the front portion of the panel has been changed to prevent this condition.