Service bulletin SSM-71947

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10056436
Published by NHTSA	2014-12-02
Manufacturer's number	SSM-71947
Manufacturer's date	2014-08-15
NHTSA component	STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

NHTSA's summary

LAND ROVER: DUE TO A SEAL FAILURE OR LEAKAGE OF OIL OR GREASE, PAST INPUT SHAFT SEAL, WITH NORMAL OPERATION, THERE IS AN ISSUE WITH STEERING OR STEERING GEARS. MODEL LR4 (L319), LR2 (L359), RANGE ROVER SPORT (L320). *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Steering gear

Vehicles listed
LAND ROVER LR2	2012, 2013, 2014, 2015
LAND ROVER LR4	2012, 2013, 2014
LAND ROVER RANGE ROVER SPORT	2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LTB00618NAS3	2021-12-13. Service bulletin. Technical Bulletin: Click' / 'Rattle' Noise From Engine Compartment When Driving
LTB00618NAS4	2017-06-07. Service bulletin. "SITUATION: A 'CLICK', 'RATTLE', OR 'LIGHT VIBRATION' NOISE MAY BE HEARD WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) AT SPEEDS UP TO 15 MPH (25 KM/H): A. A SINGLE OR MULTIPLE 'CLICK' NOISE FROM THE ENGINE BAY DURING SHARP ACCELERATION OR BRAKING AT A VARIETY OF VEHICLE TEMPERATURES AND AMBIENT CONDITIONS. THIS NOISE MAY ALSO OCCUR DURING SHARP TURNS TO THE LEFT OR RIGHT AT SPEEDS OF 5-15 MPH (10-25 KM/H). B. A 'RATTLE' NOISE WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) UNTIL THE ROAD SURFACE CHANGES. THE SOUND MAY ALSO BE DESCRIBED AS A LIGHT VIBRATION AND CAN OCCUR AT ANY TEMPERATURE OR AMBIENT CONDITION. CAUSE: THIS MAY BE CAUSED BY THE ENGINE MOUNTS AND/OR STEERING GEAR VIBRATING CAUSING ABNORMAL NOISES."
SSM72132	2017-06-06. Service bulletin. "ISSUED JANUARY 2015. ISSUE: A TECHNICIAN MAY FIND WHEN REPLACING THE M66 GEARBOX TURRET HOUSING FOR A GEAR CHANGE SELECTION OR STOP/START FAULT THAT AN INCORRECT TURRET MAY BE SUPPLIED. THIS AFFECTS: VEHICLES FITTED WITH M66 6 SPEED MANUAL TRANSMISSIONS FREELANDER 2/LR2 (LF) MODEL YEAR: 2013-2014 (VIN: DH321215-EH439912) RANGE ROVER EVOQUE (LV) MODEL YEAR: 2013 ONWARDS (VIN: DH85818 ONWARDS) CAUSE: IN MARCH 2013 A HALL EFFECT SENSOR TURRET WAS INTRODUCED, BUT WAS NOT GIVEN A SERVICE PART NUMBER. DEALERS ORDERING PART NO.LR022071 MAY HAVE EITHER THE AN INDUCTIVE OR HALL EFFECT TURRET SUPPLIED. THIS MAY BE INCORRECT FOR THE VEHICLE BEING REPAIRED."
SSM72094	2017-06-06. Service bulletin. "ISSUED JANUARY 2015. ISSUE: A CUSTOMER MAY COMPLAIN OF A SQUEAK OR CREAK FROM THE STEERING COLUMN AREA ON ROTATION OF THE STEERING WHEEL. RANGE ROVER SPORT L320 ONLY. CAUSE: THE POWER STEERING PINION SEAL LACKS LUBRICATION AND DRIES OUT."
SSM54417	2017-06-06. Service bulletin. "ISSUE: A CUSTOMER MAY REPORT A CONCERN OF EXCESSIVE HUMMING NOISE AND OR RUMBLE OR HIGH PITCHED WHINE COMING FROM THE REAR OF THE VEHICLE, DEALER DIAGNOSIS IDENTIFIES THE NOISE IS COMING FROM THE REAR DIFFERENTIAL ASSEMBLY. CAUSE: THE PINION TAIL BEARING IS WORN DUE TO STATIC OVER LOADING."
SSM49497	2017-06-06. Service bulletin. "ISSUE: AN OIL LEAK MAY BE DETECTED FROM THE STEERING GEAR AND INCORRECTLY DIAGNOSED AS NEEDING A REPLACEMENT STEERING GEAR ASSEMBLY. CAUSE: LEAK FROM THE WAGNER/STEERING GEAR DAMPING VALVE OR SEALING WASHER (SEE ATTACHED PHOTO'S)"
SSM66837	2017-06-02. Service bulletin. ISSUE: THE GEARSHIFT INTERLOCK BUTTON INOPERATIVE OR SPRING HAS COME ADRIFT (SEE APPENDIX 1) CAUSE: THE INTERLOCK BUTTON MECHANISM HAS BEEN MODIFIED TO PREVENT THIS ISSUE FROM VIN NO. H372254 UK BUILD L910950 PUNE BUILD ACTION: TO RESOLVE THIS ISSUE PLEASE REPLACE THE GEAR SELECTOR KNOB ONLY
SSM71947	2017-06-01. Service bulletin. "ISSUE: WHEN INVESTIGATING A CUSTOMER REPORTED STEERING ISSUE IT IS FOUND THAT THERE IS OIL/FLUID PRESENT AROUND THE STEERING GEAR INPUT SHAFT. CAUSE: OIL OR GREASE LEAK PAST INPUT SHAFT SEAL THROUGH NORMAL USE OR SEAL FAILURE."
SSM66837	2017-06-01. Service bulletin. "ISSUE: THE GEARSHIFT INTERLOCK BUTTON INOPERATIVE OR SPRING HAS COME ADRIFT (SEE ATTACHED) CAUSE: THE INTERLOCK BUTTON MECHANISM HAS BEEN MODIFIED TO PREVENT THIS ISSUE FROM VIN NO. H372254 UK BUILD L910950 PUNE BUILD"
SSM71813	2017-05-31. Service bulletin. "ISSUE: REPORTS OF A MALFUNCTION OF THE TCM (TRANSMISSION CONTROL MODULE) AND GSM (GEAR SELECTOR MODULE) TO INITIALISE CORRECTLY, RESULTING IN INCORRECT REPLACEMENT OF THE GSM. REPORTED SYMPTOMS WILL BE A GEARBOX FAULT ON THE INSTRUMENT CLUSTER MESSAGE CENTRE AND UNABLE TO SHIFT THE TRANSMISSION OUT OF PARK. CAUSE: EPRL (EMERGENCY PARK RELEASE LEVER) PULLED WITH THE IGNITION IN THE OFF POSITION. NOTE: IF THIS EPRL IS PULLED WITH THE IGNITION SWITCHED ON, THE INITIALISATION ERROR WILL NOT OCCUR."