Service bulletin SSM72094
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10103683 |
| Published by NHTSA | 2017-06-06 |
| Manufacturer's number | SSM72094 |
| Manufacturer's date | 2014-12-12 |
| NHTSA component | STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:RACK AND PINION |
NHTSA's summary
"ISSUED JANUARY 2015. ISSUE: A CUSTOMER MAY COMPLAIN OF A SQUEAK OR CREAK FROM THE STEERING COLUMN AREA ON ROTATION OF THE STEERING WHEEL. RANGE ROVER SPORT L320 ONLY. CAUSE: THE POWER STEERING PINION SEAL LACKS LUBRICATION AND DRIES OUT."
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Steering, Power steering, Steering gear
| LAND ROVER RANGE ROVER SPORT | 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| LTB00456NAS2 | 2022-06-13. Service bulletin. Technical Bulletin: Steering Remains in Highway Assist Mode at Low Vehicle Speed. |
|---|---|
| LTB00618NAS3 | 2021-12-13. Service bulletin. Technical Bulletin: Click' / 'Rattle' Noise From Engine Compartment When Driving |
| SSM71278 | 2017-06-14. Service bulletin. ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY FOLLOWING AN ECO STOP START EVENT, POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. |
| SSM71278 | 2017-06-13. Service bulletin. VEHICLE STEERING FEELS HEAVIER THAN EXPECTED ACCOMPANIED BY VISUAL OR AUDIIBLE WARNINGS |
| SSM71278 | 2017-06-12. Service bulletin. "ISSUE: A CUSTOMER MAY REPORT THE VEHICLE STEERING FEELS HEAVY POTENTIALLY ACCOMPANIED BY VISUAL OR AUDIBLE WARNINGS THROUGH THE INSTRUMENT PACK. THE FOLLOWING DTCS MAY ALSO BE LOGGED: EPAS DTCS LOGGED: -B1304-16: ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM CIRCUIT VOLTAGE BELOW THRESHOLD -U3001-00: POWER STEERING CONTROL MODULE (PSCM) SYSTEM IMPROPER SHUTDOWN. THESE MAY BE ACCOMPANIED BY: -U0001-87 / 88 HIGH SPEED CAN BUS INVALID SERIAL DATA RECEIVED / MISSING MESSAGE. CHCM DTCS LOGGED: -U0131-00 CHASSIS CONTROL MODULE (CHCM) LOST COMMS WITH PSCM. -U3003-62 BATTERY VOLTAGE SIGNAL COMPARE FAILURE. -U0420-68 CHCM INVALID DATA RECEIVED FROM PSCM. CAUSE: THIS MAY BE CAUSED BY: -LOW BATTERY VOLTAGE. -WIRING HARNESS ISSUE (SHORT / OPEN CIRCUIT, HIGH RESISTANCE). -HIGH RESISTANCE AT EPAS EARTH TERMINAL (FOR L405/L494) G1D132 AND OR G4D178, (SEE ATTACHED DIAGRAM). OR IF ON L550/L538 HIGH RESISTANCE AT G1D122A, G1D122B, G1D122AZ AND G1D108." |
| SSM38303 | 2017-06-12. Service bulletin. "RE-ISSUED DEC 2015 ISSUE: WHEN COMPLETING A REPAIR ON COMPONENTS IN THE POWER ASSISTED STEERING SYSTEM, DEBRIS MAY BE FOUND WITHIN THE POWER STEERING FLUID SYSTEM WHICH COULD LEAD TO SYSTEM CONTAMINATION AND A DETERIORATION IN SYSTEM PERFORMANCE. CAUSE: INTERNAL DEBRIS FROM A SUSPECTED COMPONENT MALFUNCTION MAY RESULT IN THE POWER STEERING FLUID BECOMING CONTAMINATED." |
| LTB00618NAS4 | 2017-06-07. Service bulletin. "SITUATION: A 'CLICK', 'RATTLE', OR 'LIGHT VIBRATION' NOISE MAY BE HEARD WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) AT SPEEDS UP TO 15 MPH (25 KM/H): A. A SINGLE OR MULTIPLE 'CLICK' NOISE FROM THE ENGINE BAY DURING SHARP ACCELERATION OR BRAKING AT A VARIETY OF VEHICLE TEMPERATURES AND AMBIENT CONDITIONS. THIS NOISE MAY ALSO OCCUR DURING SHARP TURNS TO THE LEFT OR RIGHT AT SPEEDS OF 5-15 MPH (10-25 KM/H). B. A 'RATTLE' NOISE WHEN DRIVING OVER AN IRREGULAR ROAD SURFACE (COBBLE STONE, BRICKS, ETC. [SEE ILLUSTRATIONS IN SERVICE INSTRUCTION STEPS 1 AND 2]) UNTIL THE ROAD SURFACE CHANGES. THE SOUND MAY ALSO BE DESCRIBED AS A LIGHT VIBRATION AND CAN OCCUR AT ANY TEMPERATURE OR AMBIENT CONDITION. CAUSE: THIS MAY BE CAUSED BY THE ENGINE MOUNTS AND/OR STEERING GEAR VIBRATING CAUSING ABNORMAL NOISES." |
| SSM49497 | 2017-06-06. Service bulletin. "ISSUE: AN OIL LEAK MAY BE DETECTED FROM THE STEERING GEAR AND INCORRECTLY DIAGNOSED AS NEEDING A REPLACEMENT STEERING GEAR ASSEMBLY. CAUSE: LEAK FROM THE WAGNER/STEERING GEAR DAMPING VALVE OR SEALING WASHER (SEE ATTACHED PHOTO'S)" |
| LTB00704NAS1 | 2017-06-05. Service bulletin. "SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW." |
| SSM71947 | 2017-06-01. Service bulletin. "ISSUE: WHEN INVESTIGATING A CUSTOMER REPORTED STEERING ISSUE IT IS FOUND THAT THERE IS OIL/FLUID PRESENT AROUND THE STEERING GEAR INPUT SHAFT. CAUSE: OIL OR GREASE LEAK PAST INPUT SHAFT SEAL THROUGH NORMAL USE OR SEAL FAILURE." |