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Service bulletin ITB-14-036

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10056172
Published by NHTSA2014-09-25
Manufacturer's numberITB-14-036
Manufacturer's date2014-08-12
ReplacesITB-14-036-A
NHTSA componentFUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

NHTSA's summary

INFINITI: WHILE DRIVING, UNEXPECTEDLY AND ABRUPTLY, OR UP AND DOWN, AND DISTANCE TO EMPTY (FUEL) FAILS TO GIVE CORRECT READING OF FUEL GAUGE. MODEL 2013-2014 JX35, QX60. *PE UPDATED 9/29/14. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Fuel system

Vehicles listed
INFINITI JX352013
INFINITI QX602014
INFINITI QX60 HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
12V3980002012-08-14. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
20122772012-08-13. Fuel System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB13-044J2022-03-12. Service bulletin. EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15021A2021-05-10. Service bulletin. SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
ITB17-042c2020-10-08. Service bulletin. INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-026b2019-01-07. Service bulletin. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time.
ITB17-026b2018-09-17. Service bulletin. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
ITB17-026a2018-09-17. Service bulletin. INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). IMPORTANT: - If the customer does not report the above symptoms, this bulletin does not apply. - If the customer reports intermittent (but not consistent difficulty re-fueling), this bulletin does not apply. ACTION: Perform the Inspection Procedure in this bulletin, starting on page 4, only if the customer reports symptoms as described above. NOTE: Refer to the Repair Overview on page 2.
ITB13-044f2018-09-17. Service bulletin. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure has been updated. Please discard previous versions of this bulletin.
ITB17-0262017-08-01. Service bulletin. INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
ITB-13-0442013-12-07. Service bulletin. INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE
ITB-12-0532012-09-13. Service bulletin. INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE SUPPLEMENTAL, DTE, TO FUEL GAUGE, MAY BE INACCURATE AND SHOULD BE REPROGRAM; WHILE THE COMBINATION METER MAY NOT ILLUMINATE. MODEL 2013 JX35. *PE UPDATED 9/24/12. *PE UPDATED 4/1/13. *PE