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Service bulletin SB-13-014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10052218
Published by NHTSA2013-06-28
Manufacturer's numberSB-13-014
Manufacturer's date2013-02-06
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

HONDA: DUE TO A DESIGN ERROR, IN SOME VEHICLES, THE FAILURE OF THE IMMOBILIZER UNIT, THAT WAS INSTALLED, CAUSED A COMMUNICATION ERROR, BETWEEN THE IMMOBILIZER AND MULTIPLEX CONTROL UNIT. MODELS 2013 CROSSTOUR. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
HONDA CROSSTOUR2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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A18070B2018-08-06. Service bulletin. Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
A18070B2018-07-30. Service bulletin. Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
A17-0422018-06-11. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission was not damaged by this judder.
A17-0412018-06-11. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission was not damaged by this judder.
A15-0232017-06-30. Service bulletin. A RUBBING OR GROANING IS HEARD FROM THE DRIVER’S FRONT AIRBAG MODULE WHILE TURNING THE STEERING WHEEL.
A16-0122017-06-28. Service bulletin. SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THIS MAY BE INTERMITTENT AND OCCURS WHEN THE OUTSIDE TEMPERATURE IS BELOW 40° F. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE.
A09-0102017-06-28. Service bulletin. SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE.
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