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Service bulletin A16-012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10108046
Published by NHTSA2017-06-28
Manufacturer's numberA16-012
Manufacturer's date2017-02-23
NHTSA componentENGINE; EQUIPMENT

NHTSA's summary

SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THIS MAY BE INTERMITTENT AND OCCURS WHEN THE OUTSIDE TEMPERATURE IS BELOW 40° F. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Equipment and accessories

Vehicles listed
HONDA CR-V2013, 2014
HONDA CROSSTOUR2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A160122021-12-13. Service bulletin. Engine Rattles at Cold Start-Up
SB09010 ver32021-12-13. Service bulletin. Engine Rattles at Cold Start-Up Supersedes 09-010, dated March 3, 2015 to revise the information highlighted in yellow.
SB09010 ver42021-12-13. Service bulletin. Engine Rattles at Cold Start-Up Supersedes 09-010, dated March 3, 2015 to revise the information highlighted in yellow.
A07-0302021-01-30. Service bulletin. "Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"
A18070B2018-08-06. Service bulletin. Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
A18070B2018-07-30. Service bulletin. Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
A17-0422018-06-11. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission was not damaged by this judder.
A17-0412018-06-11. Service bulletin. Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission was not damaged by this judder.
DLR MSG - RFP -2018-03-05. Service bulletin. Dealer message - American Honda (AHM) would like to collect 250ml of engine coolant from certain healthy 2012-2013 CR-Vs, which fit the criteria listed below.
DLR MSG - RFP -2018-02-26. Service bulletin. Dealer message - American Honda (AHM) would like to collect 250ml of engine coolant from certain healthy 2012-2013 CR-Vs, which fit a certain criteria.