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Service bulletin PI0896

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10051891
Published by NHTSA2013-04-18
Manufacturer's numberPI0896
Manufacturer's date2013-02-01
NHTSA componentEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR DESIGNS NOT INTERCHANGEABLE AND CONTAINS NON MATCHING RETAINERS. MODELS 2010-13 LACROSSE, SRX, 2011-13 REGAL, CRUZE, EQUINOX, VOLT, TERRAIN, 9-4X, 2012-13 VERANO, SONIC, 2008-13 CTS AND 2013 MALIBU. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
BUICK LACROSSE2010, 2011, 2012, 2013
BUICK REGAL2010
BUICK REGAL2011, 2012, 2013
BUICK VERANO2012, 2013
CADILLAC CTS2008, 2009, 2010, 2011, 2012, 2013
CADILLAC SRX2010, 2011, 2012, 2013
CHEVROLET CRUZE2011, 2012, 2013
CHEVROLET EQUINOX2011, 2012, 2013
CHEVROLET MALIBU2013
CHEVROLET SONIC2012, 2013
CHEVROLET VOLT2011, 2012, 2013
GMC TERRAIN2011, 2012, 2013
SAAB 9-4X2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V2570002016-04-28. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL
20134602013-12-20. Accessories
10V4140002010-09-13. EQUIPMENT
20101892010-06-07. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0663F2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663E2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663D2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663C2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663B2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
PI0663A2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.