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Service bulletin PI-0742

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10044847
Published by NHTSA2012-08-02
Manufacturer's numberPI-0742
Manufacturer's date2012-06-01
NHTSA componentSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

NHTSA's summary

GENERAL MOTORS: HEATED SEAT(S) INTERMITTENTLY INOPERATIVE. SOME CUSTOMERS MAY COMMENT THAT THE HEATED SEAT(S) DO NOT FUNCTION. THIS CONDITION MAY OCCUR ON EITHER THE DRIVER AND/OR PASSENGER FRONT SEAT. THIS CONDITION MAY BE INTERMITTENT. THIS CONDITION MAY BE CAUSED BY A POOR ELECTRICAL CONNECTION AT THE SEAT HEATING CONTROL MODULE X2 CONNECTOR AND THE MODULE. *JS

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
CADILLAC SRX2010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20143112014-07-23. Seats And Restraints
14V4470002014-07-23. SEATS:FRONT ASSEMBLY:POWER ADJUST
20104462010-12-16. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIT4913E2023-12-26. Service bulletin. Normal Characteristic - Memory Seat Recall Inoperative From Key Fob.
PIC5322C2023-12-11. Service bulletin. Heated Seat Operation After Performing A Remote Vehicle.
PIT4913E2023-11-20. Service bulletin. Normal Characteristic - Memory Seat Recall Inoperative From Key Fob.
060850009J2019-03-25. Service bulletin. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
06-00-89-029K2018-05-21. Service bulletin. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
06-00-89-029I2018-04-23. Service bulletin. This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats carpet, vinyl.
PIC5322C2017-08-15. Service bulletin. This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle start mode and will not enable the light emitting diode. After a cold soak below 32 degrees Fahrenheit the seat will not get hot in the 10 minutes or less of the remote vehicle start mode. This is due to the fact that the heat element is not in direct contract with the seat surface while the seat is unoccupied and the foam below the heater is full cold insulating air which takes time to heat up. Technician is to communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
PIT4913E2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about that intermittently the memory seat will not recall when using the key fob, but will operate after using the memory 1 or 2 buttons on the driver's seat trim or after using the other key fob. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
06-08-50-009I2017-08-15. Service bulletin. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices