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Service bulletin PIT4913E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112945
Published by NHTSA2017-08-15
Manufacturer's numberPIT4913E
Manufacturer's date2013-03-29
NHTSA componentSEATS

NHTSA's summary

This Preliminary Information communication provides information to the technician about that intermittently the memory seat will not recall when using the key fob, but will operate after using the memory 1 or 2 buttons on the driver's seat trim or after using the other key fob. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
BUICK LACROSSE2010, 2011, 2012, 2013
CADILLAC SRX2010, 2011, 2012
CHEVROLET EQUINOX2010, 2011, 2012, 2013
GMC TERRAIN2010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20143112014-07-23. Seats And Restraints
14V4470002014-07-23. SEATS:FRONT ASSEMBLY:POWER ADJUST
20104462010-12-16. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIT4913E2023-12-26. Service bulletin. Normal Characteristic - Memory Seat Recall Inoperative From Key Fob.
PIC5322C2023-12-11. Service bulletin. Heated Seat Operation After Performing A Remote Vehicle.
PIT4913E2023-11-20. Service bulletin. Normal Characteristic - Memory Seat Recall Inoperative From Key Fob.
060850009J2019-03-25. Service bulletin. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
12-09-41-002B2018-06-11. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
06-00-89-029K2018-05-21. Service bulletin. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
12-09-41-002B2018-05-21. Service bulletin. The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
PI14372018-05-07. Service bulletin. This preliminary informational bulletin provides repair information for a customer concern of pop or click noise when front seat is moved forward or backward.
15NA0442018-05-07. Service bulletin. This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering.