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Service bulletin SB-10-02-32-002A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10037823
Published by NHTSA2011-06-06
Manufacturer's numberSB-10-02-32-002A
Manufacturer's date2010-12-01
NHTSA componentSTEERING:HYDRAULIC POWER ASSIST SYSTEM

NHTSA's summary

GM: THERE IS A WHINE OR MOAN NOISE WHEN MAKING TURNS IN SLOW SPEED. IT IS LIKELY A POWER STEERING FLUID PROBLEM. *RM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Power steering

Vehicles listed
BUICK ENCLAVE2008, 2009, 2010, 2011
CHEVROLET TRAVERSE2009, 2010, 2011
GMC ACADIA2007, 2008, 2009, 2010, 2011
SATURN OUTLOOK2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
120232002A2023-12-04. Service bulletin. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid)
12-02-32-002A2018-04-23. Service bulletin. This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
PIT5165A2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician on the step to replace the power steering cooler. Technician will need to block off the hoses near the cooler connection with appropriate clamps. After the hoses are clamped disconnect the cooler from the lines and remove the cooler. Before installing the new cooler prefill the new cooler on the bench and cap off the pre-filled cooler ends for installation. When the new cooler is installed remove the clamps on the hoses and follow the service information for Power Steering System Bleed Procedure.
SB-16-NA-1092016-08-06. Service bulletin. "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
SBC-143292014-12-09. Service bulletin. BUICK/CHEVROLET/GMC/SATURN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. POWER STEERING PUMP WEAR CONDITION CAUSES AN INTERMITTENT DROP IN HYDRAULIC PRESSURE OF POWER STEERING CAUSING LOSS OR REDUCTION IN STEERING ASSIST. MODEL 2007-2011 ACADIA, 2007-10 OUTLOOK, 2008-11 ENCLAVE, 2009-11 TRAVERSE. *PE UPDATED 1/13/15. *PE
SB-13-02-32-0012013-07-22. Service bulletin. BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. *PE
SB-06-02-32-013B2010-03-26. Service bulletin. SAAB/HUMMER/GM: DIAGNOSTIC TIPS/RECOMMENDATIONS WHEN POWER STEERING PUMP REPLACEMENT IS NECESSARY. ANALYSIS OF RETURNED POWER STEERING (PS) PUMPS THAT HAD BEEN REPLACED FOR NOISE, NO POWER ASSIST, NO OR LOW PRESSURE AND LEAKING CONDITIONS HAS INDICATED A HIGH NUMBER OF NO TROUBLE FOUND RESULTS. ALL 1997-2010 VEHICLES AND LIGHT TRUCKS; 2010 AND PRIOR HUMMERS H2/H3 AND SAAB 9-7X VEHICLES. *PE