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Service bulletin TSB-07-21-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10032244
Published by NHTSA2010-02-25
Manufacturer's numberTSB-07-21-11
Manufacturer's date2007-10-01
NHTSA componentPOWER TRAIN:MANUAL TRANSMISSION

NHTSA's summary

FORD/MERCURY/LINCOLN: SOME VEHICLES EQUIPPED WITH A 6F50 TRANSAXLE , WITH ANY OUTPUT SHAFT SPEED (OSS) SENSOR OR TURBINE SHAFT SPEED (TSS) SENSOR DIAGNOSTIC TROUBLE CODE(S) (DTCS) P0715, P0717, P0720, P0721, P0722 AND/OR HARSH ENGAGEMENTS, NO UPSHIFT, FIFTH GEAR ONLY, COULD HAVE AN INTERMITTEN SHORT IN THE OSS OR TSS SENSOR. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Manual transmission

Trouble codes named

P0715, P0717, P0720, P0721, P0722

Vehicles listed
FORD ESCAPE2007, 2008
FORD TAURUS2008
FORD TAURUS X2008
LINCOLN MKX2007, 2008
LINCOLN MKZ2007, 2008
MERCURY SABLE2008

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 500492021-09-04. Service bulletin. Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.
SSM 499282021-08-02. Service bulletin. Some 2021 Mustang Mach-E, F-150, Edge/Nautilus or Bronco vehicles equipped with SYNC 4 may have a customer symptom of the SYNC voice commands being activated without pushing the steering wheel switch. This may be due to the feature called Wake Word within SYNC 4. This feature allows the driver to activate the SYNC 4 system without pushing the steering wheel switch. Under the touchscreen Settings > Voice Settings the preferred Wake Word can be changed. The feature can also be disabled if the customer does not want the SYNC voice commands being activated without touching the steering wheel switch. This feature is not a defect. Do not submit a claim for this condition.