Transport Canada recall 2025141
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2025141 |
| Manufacturer's number | 25S28 |
| Reported | 2025-03-14 |
| Component | Visual System |
| Notification type | Safety Mfr |
| Units potentially affected | 365 |
What is wrong
Issue:
On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S14 (Transport Canada recall no. 2022-117) may not have been done correctly. As a result, a second repair is required.
On certain vehicles, a software problem could cause the rearview camera to display a blank or distorted image.
Safety Risk:
A rearview camera image that does not display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC 4 module software.
| 2021 FORD EDGE | |
|---|---|
| 2022 FORD EDGE |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SYNC-25.1.7.10.1 Edge | 2026-03-03. Over-the-air update. "25S49 Recall Remedy: -Infotainment software update to address frozen screens" |
|---|---|
| SYNC-25.2.0.16.1 Edge | 2026-02-05. Over-the-air update. "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space." |
| SSM 54137 | 2025-08-19. Service bulletin. Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition. |
| SSM 54067 | 2025-07-30. Service bulletin. For 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). It is not necessary to replace the sun visor assembly if only the clip is damaged. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.